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Barclaycard: Platinum Credit Card reviews

Name: Platinum Credit Card
Rating: 3.98 (306 reviews)

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3.87

Based on 306 reviews, last reviewed 3rd Mar 2025

200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

53%

22%

10%

13%

Latest highest rating:

5

Great offer, smooth approval process Great offer for interest-free balance transfer for 32 months. Smooth application process. Good communication on approval. While it's early days in my ... Read more Reviewed on: 26th February 2025

Latest lowest rating:

1

Cannot trust anymore I have been using Barclays since 3years but I can't use my debit card, it will always show some error even I enter right PIN number. Tried to order ne... Read more Reviewed on: 8th February 2025

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About this product

Barclaycard Platinum Credit Card reviews can help you to find out about the pros and cons of the Platinum Credit Card credit card. What kind of features do Barclaycard customers like? Find out more about the Barclaycard Platinum Credit Card by reading our trusted Smart Money People reviews. You can also write your own Barclaycard Platinum Credit Card reviews to share your own experience with Smart Money People, the UK's leading financial services review site. Together, we can make financial services work better for everyone.

Barclaycard Platinum Credit Card reviews (306)

Review of the Barclaycard, Platinum Credit Card:

A safe and unsecured card

I’v had Barclaycard for a number of years. Over the years I’v had to get them to get money back for goods that didn’t arrive. They are Quick to respond if there’s any suspicious activity on my account. I feel extremely safe with this Card and thank them for the service they have provided over the years. Reviewed on: 5th September 2024

Good rates.

Good rates. Easy to check balances and statements, make payments. They have some good cash back offers. It is not very easy to change the type to card you have once offers have expired, I have had a credit card with them for a while and they don’t really offer much until you get a new card with someone else. Reviewed on: 3rd March 2025

Great offer, smooth approval process

Great offer for interest-free balance transfer for 32 months. Smooth application process. Good communication on approval. While it's early days in my journey with Barclaycard, so far so good! Reviewed on: 26th February 2025

Good flexible card, interest rate can be high but no...

Good flexible card, interest rate can be high but not as high as others Reviewed on: 26th February 2025

They are a fantastic customer service wise, give me...

They are a fantastic customer service wise, give me all the help I need whenever I ask, and that’s why I will always come back to them Reviewed on: 26th February 2025

Cannot trust anymore

I have been using Barclays since 3years but I can't use my debit card, it will always show some error even I enter right PIN number. Tried to order new card and pin so many times but same problem occur every time. Recently I applied for credit card I received both card and pin. After 1day I got letter that my credit card has been suspended I can't use it anymore. I tried to contact customer service. They told to wait for 6more months to apply for new credit card. How can I trust them again. I am not going to use this bank anymore and will never suggest others to use. Reviewed on: 8th February 2025

I could to use credit card only month and card suspe...

I could to use credit card only month and card suspended, why i don't know because i used only about 60%. In future I'll refuse Barcklay service. Reviewed on: 15th January 2025

Stay away fro Barclays!

If you ever want to dispute a charge, they'll side with the merchant, even though I sent them emails from the merchant stating they would credit my card back and failed to do so. Barclays still will not dispute the charge. Their call center is of course, overseas, and they are just "robots" that don't help at all. I'll have to file a suit against the merchant now. They do not protect their customers at all. Stay away from this card! Reviewed on: 23rd November 2024

0% money transfer for 20 months

Used my platinum card for a large transfer needed for a purchase. Have 20 months 0% to pay off the money transfer. App easy to use Reviewed on: 4th June 2024

It is impossible to contact this company.

It is impossible to contact this company. Endless automated phone menus, chat service doesn't work, app doesn't work and no way to talk to anyone. All I want to do is cancel my card. Reviewed on: 29th May 2024

Really great balance transfer offers

Really great balance transfer offers Reviewed on: 24th May 2024

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