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Barclays: Bank Account reviews

Name: Bank Account
Rating: 4.59 (4818 reviews)

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4.43

Based on 4,818 reviews, last reviewed 19th Sep 2024

76% decrease in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

77%

14%

Latest highest rating:

4

Long term customer genuine feedback Been banking with them since childhood account. Have had generally good experience of their services, but would appreciate more support, advice and re... Read more Reviewed on: 4th September 2024

Latest lowest rating:

1

I have been a loyal customer for over six years, but... I have been a loyal customer for over six years, but my recent experience with their customer service has been extremely disappointing. Without any pr... Read more Reviewed on: 19th September 2024

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About this product

Barclays’ Bank Account has options for sole accounts and joint accounts. The Bank Account has access to a mobile banking app with a range of money management tools. Account holders can also apply for an arranged overdraft.

Reading customer reviews can help you decide if a provider and its products are right for you. At Smart Money People, we collect Barclays Bank Account reviews to help you make an informed decision when choosing your new current account.

Find out why existing account holders chose Barclays as their banking provider and how satisfied they’ve been with their Bank Account. Learn more about the mobile banking app and the features that are available. Read about genuine experiences with the Barclays customer service team to learn how the provider handles customer issues. Find out if existing customers would recommend the account to their family and friends. All of this and more can be found in our Barclays Bank Account reviews.

If you have a Barclays Bank Account, write a review to help others like you make better financial decisions. Share why you chose the Bank Account and if you’ve been satisfied so far. Do you have a sole account or a joint account? Was the application process simple? What are the main pros and cons you’ve experienced? If you’ve had any experience with the customer service team, were they friendly and helpful? Would you recommend the account to your family and friends? Write an honest Barclays Bank Account review today.

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Barclays Bank Account reviews (4818)

I have been a loyal customer for over six years, but...

I have been a loyal customer for over six years, but my recent experience with their customer service has been extremely disappointing. Without any prior notice or explanation, my account was suddenly closed. When I contacted customer service to resolve the issue, the situation only deteriorated. The representatives I spoke to were not only unhelpful but also rude. Communication was frustratingly difficult, with one agent hanging up on me after a 30-minute conversation. To make matters worse, another representative provided me with incorrect information. Overall, this has been the most frustrating and unacceptable customer service experience I've ever encountered Reviewed on: 19th September 2024

Avoid Barclays

I have managed the Barclays accounts for two UK charities for over 16 years. With that experience, i can truly say the service is dreadful. Avoid -avoid -avoid. Reviewed on: 18th September 2024

Extremely disappointed in Barclays .

Extremely disappointed in Barclays . We made a duplicate payment to another bank on their instruction as we believed it didn’t go through so we asked Barclays if it had they said no and do it again . Next day both payments came out !!! We asked them to recall it , they did but the other bank didn’t respond and now Barclays say not there problem bye ! Disgusting service we are now down £1000 and they don’t even care we are a small business and this has crippled us due to their incompetence! Reviewed on: 5th September 2024

Long term customer genuine feedback

Been banking with them since childhood account. Have had generally good experience of their services, but would appreciate more support, advice and reward for long term custom. Reviewed on: 4th September 2024

Terrible call centres, poor product selling points

Was with Barclays for 15 years from a child to my first job. As an adult, I realised there was no benefit to being with them. Later when I had to have a mortgage with them, I opened a bank account. Their systems couldn't handle me having both a mortgage and a bank account with them, so my mortgage disappeared and couldn't be interacted with. Calling them was a nightmare, hard to get through, difficult to understand the agents, and they couldn't fix the problem. In store they worked directly with Barlcays IT department, but still couldn't fix the issue. In the end they set me up with a completely new profile. After a few years the new account wasn't giving me any benefits, so I closed the account... this then wiped my mortgage from the account again! I told them directly to set me up with a new profile as that had worked in the pass, so at least this time around the issue was fixed quicker. In general, they're also he worse bank for ethics and fossil fuels, so even as a basic single bank account, there's still issues. They are the only bank I will actively warn people to avoid. Reviewed on: 4th September 2024

The Bank has been stable and consistent with value f...

The Bank has been stable and consistent with value for money service to customers. Reviewed on: 4th September 2024

Is very good I am very excited because I chose this...

Is very good I am very excited because I chose this bank Reviewed on: 4th September 2024

Never have problem with them since they 007

Never have problem with them since they 007 Reviewed on: 1st September 2024

Bank? What bank??

They've closed almost every branch and have removed the cash bonus on the blue rewards . When you try and do any in person banking you have to find a "pop-up" and 9 times out of 10 you just get told to go and do it online Reviewed on: 31st August 2024

A reliable brand, providing everyday banking

A reliable brand, providing everyday banking Reviewed on: 30th August 2024

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