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Barclays: Fixed Rate Mortgage reviews

Name: Fixed Rate Mortgage
Rating: 3.62 (86 reviews)

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3.49

Based on 86 reviews, last reviewed 3rd Jan 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

52%

15%

27%

Latest highest rating:

4

Helpful banking Good product very friendly very helpful and answer all queries. Easy easy to move from one product to another and re-mortgage. Easy to track on the ap... Read more Reviewed on: 24th May 2024

Latest lowest rating:

1

Do not use Barcleys, not to be trusted Got a redemption value to pay mortgage off 11th December, paid within one hour, App showed all correctly, then Barcleys took another direct debit on 1... Read more Reviewed on: 3rd January 2025

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About this product

Barclays is a financial provider offering a range of products and services, including fixed rate mortgages. A fixed rate mortgage has a set interest rate for a specific period of time, usually between two and five years, but sometimes up to ten. If you have any questions about a mortgage, always ask the lender or an independent advisor.

Buying a home is a large financial investment, so finding the right mortgage is important. We collect Barclays fixed rate mortgage reviews to help you make an informed decision when choosing your lender and product.

Read the reviews on Smart Money People to find out how satisfied existing homeowners are with Barclays’ fixed rate mortgage. Learn why they chose this mortgage and whether they would recommend the product to family and friends. Read about genuine experiences with Barclays’ customer service team to learn how swiftly the lender resolves any issues and concerns. Gain valuable insight into the provider and product by reading our Barclays fixed rate mortgage reviews.

Did Barclays help you buy your dream home? Write a review for the fixed rate mortgage today. Tell us why you chose this mortgage and how satisfied you’ve been throughout. What are the main pros and cons you’ve experienced? Don’t forget to include details about the application process and how easy it was to understand. Has Barclays kept you up to date with any important mortgage news and updates? Would you recommend the mortgage product to your friends and family? Write an honest Barclays fixed rate mortgage review on Smart Money People. Together, we can help people like you make better financial decisions.

Barclays Fixed Rate Mortgage reviews (86)

Review of the Barclays, Fixed Rate Mortgage:

They nearly cost me my flat, and moving out of home

Sadly my first home was above shops, so limited me in choices of companies. Barclays was the cheapest of the two options. Whilst arranging a mortgage, the whole home purchase process ground to a halt. Barclays were not progressing the mortgage application. It took me, the estate agents, several friends, both sides solicitors, the developer and my mortgage advisor calling them non-stop for 4 days, to eventually get through to someone. Barclays had asked for my flats Royal Mail address, and the address including floor number (which we don't use in the UK). These didn't match and they silently stopped progressing my mortgage as these two different addresses, that they asked for, didn't match. I was incredibly stressed and depressed that my chance to move out of home was on the line, as there wasn't much time left to exchange. Later after thankfully moving in, I opened a bank account with them, but this hid my mortgage account and I couldn't pay my mortgage. They had to wipe my profile and rebuild everything. And when I later closed the account a few years later, my mortgage disappeared again... Finally part redemption mortgage overpayments with them require a separate payment of 3x your mortgage cost. This made overpaying them a slow process. I have never been so angered and upset by any other company. Reviewed on: 4th September 2024

Absolutely brilliant

Staff were brilliant quick service and would highly recommend them Reviewed on: 15th June 2021

Good rates, fair T&Cs, excellent responsiveness

They have a variety of competitive mortgage products and there are no hidden catches. Everything is clear and the terms and conditions are fair. The mortgage adviser is helpful, knowledgeable, efficient and responsive. I have had two mortgages with Barclays and was able to port my discontinued lifetime tracker to my new property and then take a new product for the rest. I refer all my friends and employees to Barclays. Reviewed on: 4th June 2021

Excellent

Barclays have gone above and beyond to help us throughout the coronavirus pandemic. Reviewed on: 23rd February 2021

Good range of products and services

Barclays offer a good range of mortgage products at very competitive rates. Reviewed on: 17th February 2021

Good customer service

We have our mortgage with barclays and its been 1 and half years Very good experience Reviewed on: 17th February 2021

Been great this year

Been so flexible through the pandemic. I excellent service at a tough time Reviewed on: 16th February 2021

Appalling mortgage process

Every single step of my mortgage review was as painful as they could possibly make it. It has been over 14 weeks since I started my application and process and I am still waiting on completion. Customer service provide no use only being able to read an old dated comment From my application that’s very brief Rather than an actual update and that’s after holding on their phone lines for over an. Hour and half. The whole structure of the department is baffling. I think over 20 different people must have worked on the application given the amount of times Iv been told it had to be sent to another department for review, every small step of the way I have to wait 5 working days for anything to be done, that includes for someone to read and pass it onto someone else! Overall it is just truly shocking and I won’t ever look to remortgage with them. Reviewed on: 6th February 2021

Complete mess, Clown Employees, Monkey org

If you want to lose chance of buying your dream house then go with Barclay otherwise don't even think about it. Over 2 months of my application and no one knows what is happening and none of the clowns sitting in call centers are willing to help. Reviewed on: 6th January 2021

Completely inept employees

As a first time buyer it should be a pretty straight forward process for me, but it wasn’t, the people Barclays hire are completely incompetent at their jobs, we were consistently lied to for 3 months over a document that wasn’t sent out (they told us repeatedly they had) on top of all this, they decided to audit the mortgage application after they were delaying us constantly for around 4 months, this adding another couple of weeks on the the completion date. Please use another company other than Barclays, as soon as I can I will be cutting ties with this company and looking elsewhere. Seems they hire anyone and everyone who really shouldn’t be employed in any capacity. Reviewed on: 15th December 2020

Dealing with them after a bereavement

It took over 6 months for the mortgage team to sort out the account, even though the bereavement team has passed on all of the information required, twice. There was a series lack of communication and so much red tape. I was passed from department to department and no one could help. In what was a very distressing time anyway, having to deal with this for 6 months (whilst still getting letters addressed to the deceased) was overwhelming. I really hope that my complaint has made them reevaluate their processes as I would hate for someone else to experience what I went through Reviewed on: 13th August 2020

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