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Barclays: Fixed Rate Mortgage reviews

Name: Fixed Rate Mortgage
Rating: 3.6 (88 reviews)

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3.33

Based on 88 reviews, last reviewed 17th Apr 2025

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

52%

15%

27%

Latest highest rating:

5

Shared Ownership Mortgage Excellent experience obtaining a mortgage for my shared ownership property with Barclays, very competitive interest rates and option to extend the bal... Read more Reviewed on: 17th April 2025

Latest lowest rating:

1

I wish I had never applied for a mortgage with this... I wish I had never applied for a mortgage with this dreadful organisation Reviewed on: 6th March 2025

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About this product

Barclays is a financial provider offering a range of products and services, including fixed rate mortgages. A fixed rate mortgage has a set interest rate for a specific period of time, usually between two and five years, but sometimes up to ten. If you have any questions about a mortgage, always ask the lender or an independent advisor.

Buying a home is a large financial investment, so finding the right mortgage is important. We collect Barclays fixed rate mortgage reviews to help you make an informed decision when choosing your lender and product.

Read the reviews on Smart Money People to find out how satisfied existing homeowners are with Barclays’ fixed rate mortgage. Learn why they chose this mortgage and whether they would recommend the product to family and friends. Read about genuine experiences with Barclays’ customer service team to learn how swiftly the lender resolves any issues and concerns. Gain valuable insight into the provider and product by reading our Barclays fixed rate mortgage reviews.

Did Barclays help you buy your dream home? Write a review for the fixed rate mortgage today. Tell us why you chose this mortgage and how satisfied you’ve been throughout. What are the main pros and cons you’ve experienced? Don’t forget to include details about the application process and how easy it was to understand. Has Barclays kept you up to date with any important mortgage news and updates? Would you recommend the mortgage product to your friends and family? Write an honest Barclays fixed rate mortgage review on Smart Money People. Together, we can help people like you make better financial decisions.

Barclays Fixed Rate Mortgage reviews (88)

Review of the Barclays, Fixed Rate Mortgage:

Terrible service

Don't give these jokers your business. They employ complete morons to assess your application and also the solicitors provided are useless. Cannot understand simple documentation and time consuming. Don't let the low rates suck you in. Reviewed on: 21st March 2018

Appalling customer service, communications and mortgage process

Barclays Mortgages seem to attract either 5* or 1* reviews; it’s down to luck as to whether your mortgage application goes through a competent or incompetent mortgage team. My application for a 18% LTV fixed rate mortgage should have taken just 5 days on a fast track route; 7 weeks later it is still sitting with the underwriter. Try as he might, my broker cannot get a coherent answer from Barclays as to the cause of the delay. One day he’ll be told it’s a technical issue, but the next person he deals with says it is not. My seller is so fed up with the lack of progress that he is threatening to remarket the property to someone who can proceed immediately Of note, Barclays is the only mainstream lender not to have a phone line to a responsible individual; all communication is by email or web chat, with the respondents being based in India. My experience so far, is of a lender with an incompetent team who simply don’t care. This is the second time in 6 years that I have attempted to get a Barclays mortgage, but the last time I will be let down in this way. I fully expect to lose the property we have been waiting 9 months to buy, solely due to Barclays’ incompetence and disinterest. My advice is not to be tempted by Barclays low interest rate, but instead, apply to the next best lender. Reviewed on: 21st March 2022

It could not be more frustrating to do the basics with Barclays

Terrible customers service, terrible online banking - they take your money and care about nothing else Reviewed on: 4th January 2022

Fair interest, friendly service

As a first time buyer, we expected to pay a higher interest rate so were pleasantly surprised with our offer from Barclays. The mortgage process was completely straight forward and all completed quickly. I had to call to change our bank details and the customer service agent was extremely helpful and polite. Very happy overall. Reviewed on: 31st August 2021

Absolutely brilliant

Staff were brilliant quick service and would highly recommend them Reviewed on: 15th June 2021

Good rates, fair T&Cs, excellent responsiveness

They have a variety of competitive mortgage products and there are no hidden catches. Everything is clear and the terms and conditions are fair. The mortgage adviser is helpful, knowledgeable, efficient and responsive. I have had two mortgages with Barclays and was able to port my discontinued lifetime tracker to my new property and then take a new product for the rest. I refer all my friends and employees to Barclays. Reviewed on: 4th June 2021

Excellent

Barclays have gone above and beyond to help us throughout the coronavirus pandemic. Reviewed on: 23rd February 2021

Good range of products and services

Barclays offer a good range of mortgage products at very competitive rates. Reviewed on: 17th February 2021

Good customer service

We have our mortgage with barclays and its been 1 and half years Very good experience Reviewed on: 17th February 2021

Been great this year

Been so flexible through the pandemic. I excellent service at a tough time Reviewed on: 16th February 2021

Appalling mortgage process

Every single step of my mortgage review was as painful as they could possibly make it. It has been over 14 weeks since I started my application and process and I am still waiting on completion. Customer service provide no use only being able to read an old dated comment From my application that’s very brief Rather than an actual update and that’s after holding on their phone lines for over an. Hour and half. The whole structure of the department is baffling. I think over 20 different people must have worked on the application given the amount of times Iv been told it had to be sent to another department for review, every small step of the way I have to wait 5 working days for anything to be done, that includes for someone to read and pass it onto someone else! Overall it is just truly shocking and I won’t ever look to remortgage with them. Reviewed on: 6th February 2021

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