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Barclays: Current Account reviews

Name: Current Account
Rating: 4.59 (4833 reviews)

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4.45

Based on 4,832 reviews, last reviewed 26th Feb 2025

200% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

77%

14%

Latest highest rating:

5

Just the best bank. Just the best bank. I have a lot of difficulties in my life and they are so on point having it all on record so anyone speaking to me is aware which m... Read more Reviewed on: 26th February 2025

Latest lowest rating:

2

Switched for nothing I switched to Barclays purely to get the switch bonus - they took so long to authorise/process the whole thing that I never got the bonus reward. It a... Read more Reviewed on: 26th February 2025

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About this product

The Barclays Bank Account can be opened as a sole account or joint account and has no monthly fee.

The Barclays Bank Account can be managed via the mobile banking app and sends instant spending notifications. You can add optional insurance packs to your account for a fee.

Barclays Bank Account reviews help you find out what it’s really like to be a customer. If you’ve used Barclays before, you can also leave a review and share your experience.

Barclays Current Account reviews (4833)

Review of the Barclays, Current Account:

After over 20 years banking with them I was debanked...

After over 20 years banking with them I was debanked by Barclays, who refused to give me a reason. They closed all my accounts except for my mortgage, which meant I could no longer use the offset arrangement I had. I had just months before paid over £1000 arrangement fee to get an offset mortgage which worked well for me because I have a large savings pot. It would also cost me over £1000 to end the arrangement early. As long-standing, loyal customers, we were treated like criminals by our own bank. Reviewed on: 9th February 2025

Great App

Brilliant App. Never need to visit a branch. Reviewed on: 21st March 2023

So needful

It's quick, summarises my income and where the money has gone. So safe to use as well. Very protective Reviewed on: 21st March 2023

Good Solid Bank

I am 77 and Banked with Barclays all my life Reviewed on: 17th March 2023

Bereavement support

Really unhelpful,kept accounts open and situations had to be explained again and again Reviewed on: 17th March 2023

Good

Good app and service and helpful to speak to. Reviewed on: 17th March 2023

bank account

it's a great bank with very professional and helpful staff Reviewed on: 16th March 2023

Great bank

Helpful customer support and great products Reviewed on: 16th March 2023

Absolutely shocking customer service. My account was closed and I was treated like a criminal in the Edinburgh branch

My experience of Barclay's is not a good one at all. After banking with them for 6years, out of the blue they closed my account last June (2022), I still have not received the final decision letter that will allow me to take my complaint to the Financial Ombudsman, when I went into the branch to try and find out what was going on I was treated like a criminal, like I had done something wrong, the only reason they gave me was that I had breached their terms & conditions, I don't know what I have done. During my numerous phone calls & branch visits I felt like their customer service was not very good at all. They wouldn't let me withdraw my benefit money for over a week, and even then they made me feel like they were doing me a favour. I would not recommend Barclay's to anyone!!!!THE STAFF NEED LESSONS ON HOW TO TREAT CUSTOMERS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Reviewed on: 16th March 2023

Great Banking App with many extra features

Love the Barclays app as it is easy to navigate and use and has many features some other banks don't.. also love the fact that I can personalise my debit card with my own photograph or design.. Reviewed on: 16th March 2023

Inaccurate, incontactable and full of errors

It's almost impossible to open a bank account with this company. I received an error code when signing up and the phone number the app gave me put me through to Brittany Ferries who said they had received lots of these calls! How can you trust a company with your money when they can't get the important details right. The support chat in the app constantly crashes before you can type a message. Terrible bank. Reviewed on: 16th March 2023

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