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Paula Dempsie

3

Total reviews written

0

Helpful marks given to their reviews

3

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All reviews (3)
Review of the Suits Me, Personal Account:
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Brilliant customer service, staff are very helpful.

5
Brilliant customer service, staff are very helpful. The app is really easy to use Reviewed on: 21st April 2025
Review of the Barclays, Current account:
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Absolutely shocking customer service. My account was closed and I was treated like a criminal in the Edinburgh branch

1
My experience of Barclay's is not a good one at all. After banking with them for 6years, out of the blue they closed my account last June (2022), I still have not received the final decision letter that will allow me to take my complaint to the Financial Ombudsman, when I went into the branch to try and find out what was going on I was treated like a criminal, like I had done something wrong, the only reason they gave me was that I had breached their terms & conditions, I don't know what I have done. During my numerous phone calls & branch visits I felt like their customer service was not very good at all. They wouldn't let me withdraw my benefit money for over a week, and even then they made me feel like they were doing me a favour. I would not recommend Barclay's to anyone!!!!THE STAFF NEED LESSONS ON HOW TO TREAT CUSTOMERS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Reviewed on: 16th March 2023
Review of the Suits Me, Personal Account:
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Great Bank, Fantastic Customer service

5
I have the Suits Me Premium account and I think they are a really good bank, they provide fantastic customer service and their app is really easy to use and is very helpful. Reviewed on: 16th March 2023

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