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Barclays: Current Account reviews

Name: Current Account
Rating: 4.59 (4824 reviews)

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4.45

Based on 4,824 reviews, last reviewed 9th Feb 2025

50% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

77%

14%

Latest highest rating:

5

Great customer service will share my experience Great customer service will share my experience Reviewed on: 17th January 2025

Latest lowest rating:

1

After over 20 years banking with them I was debanked... After over 20 years banking with them I was debanked by Barclays, who refused to give me a reason. They closed all my accounts except for my mortgage,... Read more Reviewed on: 9th February 2025

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About this product

The Barclays Bank Account can be opened as a sole account or joint account and has no monthly fee.

The Barclays Bank Account can be managed via the mobile banking app and sends instant spending notifications. You can add optional insurance packs to your account for a fee.

Barclays Bank Account reviews help you find out what it’s really like to be a customer. If you’ve used Barclays before, you can also leave a review and share your experience.

Barclays Current Account reviews (4824)

Review of the Barclays, Current Account:

It's very good service

It's very good service it's very good service Reviewed on: 7th December 2018

Good enough bank

I’ve been with this bank for over two decades they are certainly a good enough bank, but they could be more supportive of loyal customers, Reviewed on: 11th June 2022

Always

Online apps telephone banking statements Reviewed on: 9th June 2022

Efficient and helpful

Banking app is especially good as it updates instantly and so you always know how much money you have Reviewed on: 23rd May 2022

Judgemental and infuriating

I have banked with barclays my entire life. I am a disabled person and rely solely on benefits. I have been to them many, many times asking for financial assistance but they have never ever helped me in any way, shape or form. Everytime I speak to someone there I feel incredibly judged and spoken to not only like a child, but like they assume that because I'm physically disabled that I'm also stupid. I would have moved bank accounts on numerous occasions if I could do it easily! Reviewed on: 18th May 2022

Bank account

Very good bank and reliable trustworthy Reviewed on: 17th May 2022

No customer service for overseas clients

I encountered a technical error while trying to access my account online. As I am overseas I am unable to use the app, so I tried the customer service chat. Note it's only available on iPhones, which I do not have. I borrowed one and after about 40 minutes and 2 do-overs I was told I have to call (internationally during UK business hours only) or visit a branch (thousands of miles away...). In the meantime I can't even access my account balance. Apparently they are only focused on local customers who can pop into a branch every time they want to access their account. Reviewed on: 15th May 2022

Incompetent

I begrudge having to award one star. It took 12 hours on the phone over three weeks for Barclays to rectify a problem that they caused. I spoke to six different customer service staff. They all told me they had solved the problem - not true. It was finally solved by a manager. Reviewed on: 14th May 2022

GANG OF ZOMBIES.

Unbelievably obnoxious evil ungodly zombie heathens. Reviewed on: 11th May 2022

Not Outstanding but good solid performance over 30 years

I've generally been very pleased with Barclays Bank who have looked after me, answered my questions and generally been there when I needed them over the years which is all you can ask for in a "big bank". My only complaint is no branch near my home anymore - understandable but annoying at times Reviewed on: 4th April 2022

Outstanding bank

Been with Barclays over 30 years. Outstanding in every way. Very safe place to save your money! Reviewed on: 4th April 2022

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