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Barclays: Current account reviews

Name: Current account
Rating: 4.3 (4960 reviews)

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4.30

Based on 4,960 reviews, last reviewed 15th Jun 2026

19% decrease in 5 star reviews

in the past 90 days

33% increase in 1 star reviews

in the past 90 days

77%

14%

Latest highest rating:

4

Both online banking and in-person banking experience... Both online banking and in-person banking experience was good. Application process online was pretty smooth. Reviewed on: 15th June 2026

Latest lowest rating:

1

Appaling service, no branches left in a 15 mile radius Appaling service, no branches left in a 15 mile radius Reviewed on: 17th April 2026

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About this product

The Barclays Bank Account can be opened as a sole account or joint account and has no monthly fee.

The Barclays Bank Account can be managed via the mobile banking app and sends instant spending notifications. You can add optional insurance packs to your account for a fee.

Barclays Bank Account reviews help you find out what it’s really like to be a customer. If you’ve used Barclays before, you can also leave a review and share your experience.

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Barclays Current account reviews (4960)

Slow app & slow chat!

Honestley, logging into the Barclays bank app feels like I am connected to dial up broadband. I have other banking apps that just load and open so they have no excuse and its not at my end. The chat feature in the app was just as slow. I had an unexpected payment taken and tried to sort it. I waited ages for a reply and when they did I never got a notification on my phone yet notifications were on so hours had passed. I would not recommend them Reviewed on: 9th March 2023

Very good service,very quick response and reliable

Barclays have always been great with customer service ensuring that the issue is resolved with a great explanation and resolution Reviewed on: 9th March 2023

Excellent Service

Spotted potential fraud before I realised and contacted me immediately. Staff were so helpful and sorted everything quickly and without any hassle. Couldn’t fault the service and it made me feel that my account was protected Reviewed on: 9th March 2023

Great App and Branch banking

App is easy to use with built in security. Phone and branch staff are always polite and very helpful. Barclays offers me a wide range of products. Reviewed on: 9th March 2023

Great bank - have been banking with Barclays for years

Barclays has been my very first bank account since my pre teens. It has been very reliable throughout the years, especially with the cost of living crisis. Their team and online banking has helped me to monitor and save my money Reviewed on: 9th March 2023

Great bank to be with!

Always quick to answer problems - great customer service Reviewed on: 9th March 2023

Trustworthy and great customer service

I have had an account with Barclays for a long time due to their highly dependable and helpful customer service. Their security is very good and have flagged unusual transactions in the past to check they were authentic. Only improvement would be an easier to use app with more features and money management tools Reviewed on: 9th March 2023

Brilliant bank

Brilliant Bank bringing revolutionary solutions together with excellent customer service Reviewed on: 9th March 2023

Practical, efficient, safe

10/10 easy to use and safe. Had Barclays for years now and never really had any problems with the banking. Reviewed on: 9th March 2023

Bank you can trust on

Best bank to work with. Always there to help in any concern, safe and very practical app. Reviewed on: 8th March 2023

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