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Barclays: Current account reviews

Name: Current account
Rating: 4.58 (4875 reviews)

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4.47

Based on 4,875 reviews, last reviewed 27th Jun 2025

79% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

77%

14%

Latest highest rating:

5

Best barclays Hi, I’m a customer of Barclays Bank, provides good services and i want to be it’s customer for long Reviewed on: 27th June 2025

Latest lowest rating:

1

Disappointing for loyal customers If you're looking for a current account that gives you something back, Barclays might disappoint. The standard account pays no interest on your balanc... Read more Reviewed on: 11th April 2025

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About this product

The Barclays Bank Account can be opened as a sole account or joint account and has no monthly fee.

The Barclays Bank Account can be managed via the mobile banking app and sends instant spending notifications. You can add optional insurance packs to your account for a fee.

Barclays Bank Account reviews help you find out what it’s really like to be a customer. If you’ve used Barclays before, you can also leave a review and share your experience.

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Barclays Current account reviews (4875)

Reliable

Very reliable and credible bank. I have been with them for over 20 years. Reviewed on: 10th January 2023

Great friendly bank

I have always had the best service from Barclays. They offer me products that are well suited to what I need. The customer care advisers are very professional and friendly Reviewed on: 10th January 2023

We still have a local branch!

Still have a local branch so it’s easy to get to. Staff really pleasant. Reviewed on: 10th January 2023

Zero customer service

I possible to speak to anyone. Local branch has closed and gone. Online chat useless. Won’t be staying with them Reviewed on: 30th December 2022

Absolute crooks, wish I could give them 0 stars

Wish I could give 0 stars. Barclays withdrew my mortgage offer for a made up reason that all of a sudden I have some imaginary unsecured credit, which is a completely made up story so they don't honour the 3% interest rate they gave me in the summer so now I'll have to remortgage with almost double the interest rate. Absolute crooks. Reviewed on: 5th December 2022

My case with Barclays for 4 months - still not resolved!

We had a simple case - we got ripped off by Goldcar (car hire company) in August . It's now nearly December. No reply from Goldcar and Barclays think we collected the car late - because Goldcar lied to them. I've asked Barclays to check the time we re-paid (extra!) for another car (a tiny Fiat 500) which will prove we were not late and it was not an 'upgrade'. No (meaningful) reply from Barclays other 'than there's nothing we can do'. USELESS!!! Reviewed on: 28th November 2022

poor service in bath

Applied twice not yet received pass code... If we are reaching, then also simply excuses only. Reviewed on: 27th November 2022

Full Service Offering to All

Barclays offers an excellent product with high reliability and efficiency for the vast majority of transactions. App is easy to use, product range is plenty, all customers are accepted including low income and of course they offer branches to help those less IT literate or where you just need to speak to someone F2F. Reviewed on: 21st November 2022

Awful customer service

Customer service is the worst! they don't even know what they are talking about for simple matters and when you ask something the only thing they do is copy and past the information from online! it s like talking to a robot. they never respond to what you actually ask Reviewed on: 16th November 2022

Unethical bank

After years of being a dedicated customer I have realised that were investing my savings in polluting projects that other UK banks are above considering. A disgrace. They don't care about the planet or our future. Reviewed on: 9th November 2022

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