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Review of the Barclays, Current account:
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No customer service for overseas clients

1
I encountered a technical error while trying to access my account online. As I am overseas I am unable to use the app, so I tried the customer service chat. Note it's only available on iPhones, which I do not have. I borrowed one and after about 40 minutes and 2 do-overs I was told I have to call (internationally during UK business hours only) or visit a branch (thousands of miles away...). In the meantime I can't even access my account balance. Apparently they are only focused on local customers who can pop into a branch every time they want to access their account. Reviewed on: 15th May 2022

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