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Barclays: Current account reviews

4.45
Based on 4,871 reviews, last reviewed 21st Apr 2025
14% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
77%
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14%
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3%
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2%
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4%

Latest highest rating:

5

Problem Solver's Always there to sort out a problem, in particular when someone hacked my account and purchased several items, they sorted out the problem very quickly... Read more Reviewed on: 21st April 2025
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JH

Latest lowest rating:

1

Disappointing for loyal customers If you're looking for a current account that gives you something back, Barclays might disappoint. The standard account pays no interest on your balanc... Read more Reviewed on: 11th April 2025
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Sally

About this product

The Barclays Bank Account can be opened as a sole account or joint account and has no monthly fee.

The Barclays Bank Account can be managed via the mobile banking app and sends instant spending notifications. You can add optional insurance packs to your account for a fee.

Barclays Bank Account reviews help you find out what it’s really like to be a customer. If you’ve used Barclays before, you can also leave a review and share your experience.

Barclays Current account reviews (4871)

Review of the Barclays, Current account:

The Now Modern But Traditional Bank

3
Having been set up with a Barclays account as a child, it's one I had stuck with over the years. In that time, they've grown a lot and improved on many areas of the customer service experience overall. I do find staff to be, generally, very helpful, polite and willing to assist. Our local branch has recently been renovated to include more technology so you needn't stand in a queue; for the most part, the technology, and the online banking system, works well. There are a few slips here and there, such as when something doesn't show up or a card gets rejected for no apparent reason, but it's mostly okay. The range of accounts is decent enough, but I don't find them helpful for long term customers. For instance, I was never advised I should have moved accounts when I was younger in to a more 'adult' account, nor was I advised there was a better account for me years later. You have to take the initiative as they don't seem to. I have had some issues where there have been mistakes on their part. For instance, a card getting cancelled because they thought my card had been compromised, just because I'd spent a little more than usual. Setting me up with a different account card than what I'd asked for. However, in terms of rectifying issues they have caused, for whatever reason, the turnaround is generally quite good. The other downside is the poor returns rate as a customer. No matter your loyalty, the interest rates are low, next to nothing really, which isn't all that uncommon at the moment, but it's disheartening. All in all, it's so-so; one I'd have a little more faith in over others perhaps in terms of stability, easy to deal with and up to date, but certainly not the best returns you could get or flawless. Reviewed on: 24th December 2015

Problem Solver's

5
Always there to sort out a problem, in particular when someone hacked my account and purchased several items, they sorted out the problem very quickly and put extra preventative actions onto my account Reviewed on: 21st April 2025

Excellent service, I send, receive and safe money ea...

5
Excellent service, I send, receive and safe money easily. Thanks very much for that Barclays Reviewed on: 19th April 2025

Used them for years and never had an issue until I n...

3
Used them for years and never had an issue until I needed help and they were not helpful and made it very hard to resolve Reviewed on: 17th April 2025

Barclays my hard card

5
I’m so happy to use every day this . It’s safety to paid online and to make transfer or everything else. Reviewed on: 16th April 2025

Overall, I'm happy with the service that I receive f...

4
Overall, I'm happy with the service that I receive from Barclays and using them for my current account is a breeze. Reviewed on: 14th April 2025

Disappointing for loyal customers

1
If you're looking for a current account that gives you something back, Barclays might disappoint. The standard account pays no interest on your balance, which makes it feel like your money is just sitting there doing nothing. For a traditional bank, you'd expect a bit more in return for your loyalty. Overall, it’s a bare-bones account with very little incentive to stick around if you're after interest or added value. Reviewed on: 11th April 2025

My experience of using Barclays is good enough.

4
My experience of using Barclays is good enough. The thing that bothers me the most is creating an account on barclays. OmG it was comparatively time taking and messy. I mean why this bank has so many doubts. Other banks also create accounts for you but they dont take this much time. Otherwise this is a good banking service. I love the most is the card, the cards are luxurious , stylish and pretty. Reviewed on: 11th April 2025

Bloody Genocide Bank

1
Bloody. Genocide supporter. Profits from dead Palestinian children. Shameful. Reviewed on: 11th April 2025

Barclays do not put their customers first.

1
Barclays do not put their customers first. They are unethical its approach to climate change, habitats and resources, animal rights, human rights, workers’ rights, arms and military supply, political activities, anti-social finance, tax conduct, and being the target of a boycott call. Reviewed on: 11th April 2025

They have stood by me through thick and thin.

5
They have stood by me through thick and thin. Reviewed on: 2nd April 2025

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