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Bath Building Society: Savings reviews

Name: Savings
Rating: 4.75 (2282 reviews)

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4.73

Based on 2,282 reviews, last reviewed 18th Feb 2026

236% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

85%

11%

Latest highest rating:

5

Quick and easy to open an account. Quick and easy to open an account. Good communication back and got a call from a human which was nice! Reviewed on: 18th February 2026

Latest lowest rating:

1

Opening further accounts Inconsistent information given as to what is required to open a new account even when an existing customer! Try the Coventry B S excellent service at ... Read more Reviewed on: 16th January 2026

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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

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Bath Building Society Savings reviews (2282)

The only Building Society for us.

We have had mortgages with Bath Building Society since 1972. In 1991, we wanted to buy a B&B in Bath, and we approached BBS for a mortgage which was approved by the Manager, who said, ‘You’re not going to let us down, are you?’. We have always found Bath Building Society to be friendly and approachable, never impersonable, their staff always helpful. We use Moorland Road Branch and Wood Street Branch in Bath, and there’s usually a familiar face to help. We couldn’t recommend them highly enough. Reviewed on: 16th September 2024

Reply from Bath Building Society Hi, thank you very much for the kind words. We are proud to have such loyal members such as yourself who still come and see us. We look forward to continuing to serve you however we can. Sam Dorrington, Branches Manager Response date: 18th September 2024

It’s great to support a local building society with...

It’s great to support a local building society with relevant products. Reviewed on: 15th September 2024

Reply from Bath Building Society Thank you very much for the kind words, we are always here to support you with your savings! Sam Dorrington, Branches Manager Response date: 18th September 2024

Looks after local interests as well as savers.

Looks after local interests as well as savers. Very welcoming AGM held locally Reviewed on: 15th September 2024

Reply from Bath Building Society We will continue to support our local community which has given so much to us, as well as our valued members such as yourself. Sam Dorrington, Branches Manager Response date: 18th September 2024

Keeping account open as I’ve had it for ages

Whilst it was local when l opened my account, the nearest building society is now approx 10 miles away. I had issues registering on line and when asked for help, l received a rather terse / short reply! I wanted to open an account for my god daughter and was told that’s not possible as she is not related. Their interest rate is nothing to shout about either. So really, I’ve kept the account going simply because I’ve been with them for ages Reviewed on: 15th September 2024

Reply from Bath Building Society Hi, I am sorry that we haven't been able to help you more, if you could leave contact details I will ensure someone reaches out in order to assist you. Sam Dorrington, Branches Manager Response date: 18th September 2024

Good savings rates, good responses to queries, give...

Good savings rates, good responses to queries, give you warning if not meeting withdrawal terms so can qvoid penalties. Documents easy to understand. Reviewed on: 15th September 2024

Reply from Bath Building Society Hi, thank you for your feedback. We will keep trying to give our members the best rates we can offer! Sam Dorrington, Branches Manager Response date: 18th September 2024

Excellent on most fronts!

Friendly customer service - just sorry I have to travel so much further to get it these days. Usually competitive rates Reviewed on: 15th September 2024

Reply from Bath Building Society Hi, thank you very much for the positive feedback, we try and give the best service as possible, you're always welcome to pop in for a chat! Sam Dorrington, Branches Manager Response date: 18th September 2024

Friendly building society, always helpfu

Friendly building society, always helpfulWould really like it if the young person savings rates could be open to people who live outside bath Reviewed on: 15th September 2024

Reply from Bath Building Society Hi, thank you for your feedback. We are always reviewing our products, so there may be a chance in the future the local restrictions are lifted! Sam Dorrington, Branches Manager Response date: 18th September 2024

V good but have had quite a lot of difficulties with...

V good but have had quite a lot of difficulties with bibs online Reviewed on: 15th September 2024

Reply from Bath Building Society Thank you for your feedback, and apologies for the issues you have experienced. We are aware and are doing our upmost to improve our online services. In the meantime, if there is anything we can do to assist, please let us know. Sam Dorrington, Branches Manager Response date: 18th September 2024

service offered at Queen Street Bath branch very goo...

service offered at Queen Street Bath branch very good - staff helpful and knowledgable . Also phone staff at HQ .However you have closed down your agency in Shaftesbury so I am a rare visitor to Bath so only use your service occasionally Reviewed on: 14th September 2024

Reply from Bath Building Society Hi, thank you very much for your feedback, we are always happy to assist our valued members wherever possible. Our branch staff are always happy to welcome you whenever you are passing through Bath. Sam Dorrington, Branches Manager Response date: 18th September 2024

Very helpful friendly staff, local to me

Very helpful friendly staff, local to me Reviewed on: 14th September 2024

Reply from Bath Building Society Hi, thanks for your kind words. The staff are always happy to help! Sam Dorrington, Branches Manager Response date: 18th September 2024

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