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Bath Building Society: Savings reviews

Name: Savings
Rating: 4.75 (2068 reviews)

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4.69

Based on 2,068 reviews, last reviewed 29th Aug 2025

41% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

11%

Latest highest rating:

5

In branch service review Staff very helpful and generous with time and understanding. Reviewed on: 29th August 2025

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Latest lowest rating:

2

EXTREMELY POOR interface for iPhones EXTREMELY POOR interface for iPhones - basically just does not work. Told us they have known problems but have not fixed them. Trying to open an ISA... Read more Reviewed on: 28th March 2025

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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

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Bath Building Society Savings reviews (2068)

Great rates and customer service

They offer outstanding rates of interest on their savings products and have great customer service. I have been a customer for over 15 years. Reviewed on: 22nd February 2024

Reply from Bath Building Society Thank you Neil for your great feedback and your loyalty. It really is appreciated. Colin McDougall, Chief Commercial Officer. Response date: 23rd February 2024

Super helpful

I had various quite specific questions and each time received a quick response. Super helpful team of people. Reviewed on: 22nd February 2024

Reply from Bath Building Society Thank you Tom for your great feedback. It really is appreciated. Colin McDougall, Chief Commercial Officer. Response date: 23rd February 2024

Savings Account

I recently set up a Savings account with BBS and the process was clear, simple and quick. Reviewed on: 22nd February 2024

Reply from Bath Building Society Thank you Andy for your great feedback. It really is appreciated. Colin McDougall, Chief Commercial Officer. Response date: 23rd February 2024

Not so small but perfectly formed

Have used them for 20 years or so. When living in Gillingham used their local agent. She was excellent. Now I deal by post with Head Office. Efficient and fast paper turn-around. Telephone advice is quick and easy. The savings rates are good. Above all it is a personal caring Building Society. Reviewed on: 22nd February 2024

Reply from Bath Building Society Thank you Tim for your great feedback and your loyalty. It really is appreciated. Colin McDougall, Chief Commercial Officer. Response date: 23rd February 2024

Brilliant for Locals

BBS is a fantastic choice for anyone local to the area. It was hard to find a LISA with mainstream banks, but BBS came to the rescue. It was easy to set up, and it was also easy to get my queries answered when necessary. I was also surprised with a small box of Bath-based food goods, having had my account for a while, as they randomly select some account holders to receive them, which is a lovely way to reward customers. Reviewed on: 22nd February 2024

Reply from Bath Building Society Thank you for your great feedback. And I am glad you enjoyed you enjoyed your little present from us! Colin McDougall, Chief Commercial Officer. Response date: 23rd February 2024

Bath Building Society - the best!

I have saved with Bath Building Society for many, many years and although I moved from Bath to Burnham on Sea twelve years ago my husband and I chose to leave our various accounts with BBS, Very helpful staff, excellent customer service and good interest rates. Deposits are made by sending cheques by post and the passbook is always returned showing the new deposit very quickly. Just wish that other financial business othered such a good service. Reviewed on: 22nd February 2024

Reply from Bath Building Society Thank you Suzanne for your great feedback and loyalty. It really is appreciated. Colin McDougall, Chief Commercial Officer. Response date: 23rd February 2024

Always here for you.

Sine I have been with The Bath Building Society, they always have been here for me. Reviewed on: 22nd February 2024

Reply from Bath Building Society Thank you for your great feedback. It really is appreciated. Colin McDougall, Chief Commercial Officer. Response date: 23rd February 2024

Great personal service & very good rates

We've been saving with Bath Building Society since the financial crisis in 2008. In all that time, they have looked after our savings conscientiously with rates above many of the mainstream larger providers. Also, they have offices open where you can go in & talk to someone in person if you have a query - no queuing on a call system or clunky chats on screen. Good listeners, always helpful. Reviewed on: 22nd February 2024

Reply from Bath Building Society Thank you for your great feedback ad long standing custom. It really is appreciated. Colin McDougall, Chief Commercial Officer. Response date: 23rd February 2024

Lovely helpful staff.

Lovely helpful staff. Also nice to have a local company that can be visited in branch. Reviewed on: 22nd February 2024

Reply from Bath Building Society Thank you Judith for your great feedback. It really is appreciated. Colin McDougall, Chief Commercial Officer. Response date: 23rd February 2024

Response rate

The building society is quick to respond to enquiries Reviewed on: 22nd February 2024

Reply from Bath Building Society Thank you for your great feedback. It really is appreciated. Colin McDougall, Chief Commercial Officer. Response date: 23rd February 2024

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