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Bath Building Society: Savings reviews

Name: Savings
Rating: 4.75 (2287 reviews)

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4.73

Based on 2,287 reviews, last reviewed 19th Feb 2026

233% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

85%

11%

Latest highest rating:

5

Bath BS review Nice to have real person to talk too at your Wood St branch. Reviewed on: 19th February 2026

Latest lowest rating:

1

Opening further accounts Inconsistent information given as to what is required to open a new account even when an existing customer! Try the Coventry B S excellent service at ... Read more Reviewed on: 16th January 2026

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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

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Bath Building Society Savings reviews (2287)

Loyalty savings rate

Loyalty savings rate is excellent Reviewed on: 29th September 2024

Reply from Bath Building Society Thank you for your feedback regarding our rate, its great to hear. Charlotte Tillen, Savings Services Manager Response date: 1st October 2024

My call was responded quickly and a solution for the...

My call was responded quickly and a solution for the problem that we were facing was proposed. Once action was taken, the matter was resolved within two working days, which was satisfactory, considering the circumstances. Reviewed on: 27th September 2024

Reply from Bath Building Society Thank you for this great feedback regarding the customer service you received, its great to hear. Charlotte Tillen, Savings Services Manager Response date: 1st October 2024

Thankyou Charlotte

Despite receiving a new account when it wasnt open Charlotte was excellent in resolving the issue Reviewed on: 27th September 2024

Reply from Bath Building Society Hi, thank you so much for your positive feedback regarding my colleague Charlotte. I will be sure to pass on the kind words, and if you have any further issues please do let us know! Sam Dorrington, Branches Manager Response date: 1st October 2024

In branch service review

It's local and friendly and often has good interest rates. Reviewed on: 25th September 2024

Reply from Bath Building Society Thank you so much for your feedback. We will continue to serve all of our members as best as possible in the future! Sam Dorrington Branches Manager Response date: 7th October 2024

long time a customer

Been a customer for many years and always been pleased at being so. Reviewed on: 23rd September 2024

Reply from Bath Building Society Thank you for your feedback, its great to hear. Charlotte Tillen, Savings Services Manager Response date: 24th September 2024

Bath is very good and works well for me.

Bath is very good and works well for me. Reviewed on: 22nd September 2024

Reply from Bath Building Society Thank you for your feedback, its appreciated. Charlotte Tillen, Savings Services Manager Response date: 23rd September 2024

Excellent service

I have had a number of savings accounts/products which have always performed as advertised. Th flow of information is excellent and the staff are always very helpful particularly when dealing with telephone calls. Reviewed on: 21st September 2024

Reply from Bath Building Society Thank you for your great feedback regarding our team and our products, I will pass this back to them. Charlotte Tillen, Savings Services Manager Response date: 23rd September 2024

I have always found my visits to Wood street very fr...

I have always found my visits to Wood street very friendly and welcoming. Nothing is too much trouble. I have recommended friends in the past and they too tell me how much they value that recommendation. Reviewed on: 21st September 2024

Reply from Bath Building Society Thank you for your lovely feedback regarding our team at Wood Street, I will pass this back to over to them. Charlotte Tillen, Savings Services Manager Response date: 23rd September 2024

As I don't live local to any branch

As I don't live local to any branch , I have to transact by post or telephone.. Rang and spoke to an efficient m of staff who understood my needs and the transaction was carried out simply and promptly Reviewed on: 19th September 2024

Reply from Bath Building Society Thank you for your lovely feedback regarding the team, I will pass this back to them. Charlotte Tillen, Savings Services Manager Response date: 19th September 2024

The renewal of my fixed ISA last year was a shambles.

The renewal of my fixed ISA last year was a shambles. The on-line service is not easy to use. Reviewed on: 19th September 2024

Reply from Bath Building Society Thank you for your feedback regarding your fixed rate ISA maturity. Unfortunately due to system issues, there was a delay in processing the maturity. These issues have now been fixed so this error doesn't happen for you in the future. Charlotte Tillen, Savings Services Manager Response date: 20th September 2024

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