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Bath Building Society: Savings reviews

Name: Savings
Rating: 4.74 (2115 reviews)

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4.70

Based on 2,115 reviews, last reviewed 13th Nov 2025

19% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

84%

11%

Latest highest rating:

5

Very friendly and an actual office with staff - refr... Very friendly and an actual office with staff - refreshing!! Reviewed on: 13th November 2025

Verified source

Latest lowest rating:

1

I haven’t been able to open an account despite recei... I haven’t been able to open an account despite receiving an email saying that has happened! Where is my account and my money? Reviewed on: 22nd October 2025

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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

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Bath Building Society Savings reviews (2115)

Like the fact that I could do an on line chat.

Like the fact that I could do an on line chat. Reviewed on: 25th March 2024

Reply from Bath Building Society Thank you for this great feedback, Charlotte Tillen, Savings Support Manager Response date: 28th March 2024

Good for Children's Savings

I find their website and savings products particularly good for my son's savings. Reviewed on: 24th March 2024

In branch service review

The assistant was very helpful (sorry, forgot her name), but she explained everything we wanted to know. We came out of Bath Building Society very pleased and satisfied with the investment. Reviewed on: 19th March 2024

Always availale on the telephone

Always availale on the telephone and so quick to just ask a question about when a transfer likely to go through. Reviewed on: 19th March 2024

Reply from Bath Building Society Thank you for this great feedback, Charlotte Tillen, Savings Support Manager Response date: 28th March 2024

In branch service review

As elderly customers, we appreciate the personal service given. Reviewed on: 18th March 2024

Great experience

Great kids saving rates compared to the rest of the market. Good online banking and app use. Very friendly customer service over the phone. Reviewed on: 18th March 2024

Reply from Bath Building Society Thank you for this great feedback, Charlotte Tillen, Savings Support Manager Response date: 28th March 2024

Easy to set up

It was easy to set up, and the online customer service was helpful when I had issues with logging in Reviewed on: 12th March 2024

Reply from Bath Building Society Thank you for this feedback, I will pass it back to the team. Charlotte Tillen, Savings Support Manager Response date: 13th March 2024

In branch service review

I like the fact that you are a local society with a branch I can visit. The staff are helpful and friendly. Reviewed on: 12th March 2024

Friendly staff, easy to understand products

Friendly staff, easy to understand products Reviewed on: 11th March 2024

Reply from Bath Building Society Thank you for this feedback, I will pass it back to the team. Charlotte Tillen, Savings Support Manager Response date: 13th March 2024

Good, friendly, local building society.

I have had a Bath Investment Building Society savings account for around 45 years. I have never had any problem with their service. The staff, some of which have worked there for many years, are always friendly and helpful. They give the impression that they are happy in their work, so I imagine BIBS must be a good employer who treats their staff well, which in turn benefits both the company and the customers. Reviewed on: 10th March 2024

Reply from Bath Building Society Thank you for this great feedback regarding the team and the service, I will pass this back to them. Charlotte Tillen, Savings Support Manager Response date: 13th March 2024

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Bath Building Society: Savings reviews

19% increase in 5 star reviews

100% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review Bath Building Society: Savings now

Bath Building Society Savings reviews (2115)

Like the fact that I could do an on line chat.

Good for Children's Savings

In branch service review

Always availale on the telephone

In branch service review

Great experience

Easy to set up

In branch service review

Friendly staff, easy to understand products

Good, friendly, local building society.

Do you have a different Bath Building Society product?

Want to see more from Bath Building Society?

Mortgages

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