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Bath Building Society: Savings reviews

Name: Savings
Rating: 4.73 (2370 reviews)

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4.73

Based on 2,370 reviews, last reviewed 20th Aug 2026

32% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

84%

11%

Latest highest rating:

5

Swift action and prefect resolution. Swift action and prefect resolution. Very helpful advisor - can't fault it. Reviewed on: 20th August 2026

Latest lowest rating:

2

Review will get removed No doubt you will get this review removed as it seems you don't like negative reviews on this platform. Customer service is awful as you can never ge... Read more Reviewed on: 3rd August 2026

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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

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Bath Building Society Savings reviews (2370)

Very friendly and local.

Very friendly and local. Really happy to go instore. Great rates on savings. Reviewed on: 24th October 2024

Reply from Bath Building Society Thank you for the feedback. Our branches will remain open and continue to serve our loyal members! Sam Dorrington, Branches Manager Response date: 25th October 2024

Love the easy access to and experience of the branch.

Love the easy access to and experience when visiting the branch Reviewed on: 23rd October 2024

Reply from Bath Building Society Hi thanks for the kind words regarding the team in the branches. I will be sure to pass them on! Sam Dorrington, Branches Manager Response date: 25th October 2024

Bath BS Review

I have a long term regular saver, but Bath BS does not offer market leading rates on their savings account Reviewed on: 21st October 2024

Reply from Bath Building Society Hi, thank you for your feedback. We are always reviewing our rates and try to offer the best that we can. Thanks, Sam Dorrington, Branches Manager Response date: 25th October 2024

Easy to manage.

Easy to manage. Now with online and app always in control of your money. Reviewed on: 20th October 2024

Reply from Bath Building Society Thank you for your feedback regarding Bath Online and our Mobile App, its great to hear. Charlotte Tillen, Savings Services Manager Response date: 25th October 2024

People over machines

Fed up dealing with apps and machines; lovely to get back to human interaction. Staff very welcoming with excellent service. Interest rates aren't bad either. Reviewed on: 20th October 2024

Reply from Bath Building Society Thank you for your feedback, it's great to hear. Charlotte Tillen, Savings Services Manager Response date: 25th October 2024

smooth and efficient and quick.

smooth and efficient and quick. The service was timely, clear and allowed me to make an informed decision. Reviewed on: 20th October 2024

Reply from Bath Building Society Thank you for your feedback, its great to hear that our service was smooth and efficient. Charlotte Tillen, Savings Services Manager Response date: 25th October 2024

Initially had issue with website but customer care s...

Initially had issue with website but customer care sorted it in the end all ok. Reviewed on: 19th October 2024

Reply from Bath Building Society Hi, thanks for the feedback. I'm lad we were able to resolve the issues you were experiencing. Sam Dorrington, Branches Manager Response date: 25th October 2024

Love my LISA

Easy to set up and maintain! Great to find a local company to save with, who also provide the product (LISA) I was looking for. Reviewed on: 19th October 2024

Reply from Bath Building Society Thank you so much for the feedback, it's great to hear that we are able to provide the product that you were looking for! Sam Dorrington, Branches Manager Response date: 25th October 2024

Happy with products and service.

Happy with products and service. Reviewed on: 19th October 2024

Reply from Bath Building Society Thank you for the feedback, and if you ever need assistance we are more than happy to help. Sam Dorrington, Branches Manager Response date: 25th October 2024

Short staffed so slow at replying.

Short staffed so slow at replying. Get confirmation of a new bond opening but no balance. Reviewed on: 19th October 2024

Reply from Bath Building Society Thank you for the feedback, and apologies for any issues you have experienced. We are working on our staffing levels and hope to be back to full capacity soon. Sam Dorrington, Branches Manager Response date: 25th October 2024

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