Smart Money People Logo
Share this page
Link copied

Bath Building Society: Savings reviews

View other Bath Building Society products
4.70
Based on 2,068 reviews, last reviewed 29th Aug 2025
44% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
11%
See only 3 star reviews
2%
See only 2 star reviews
2%
See only 1 star reviews
1%

Latest highest rating:

5

In branch service review Staff very helpful and generous with time and understanding. Reviewed on: 29th August 2025
Verified source

Latest lowest rating:

2

EXTREMELY POOR interface for iPhones EXTREMELY POOR interface for iPhones - basically just does not work. Told us they have known problems but have not fixed them. Trying to open an ISA... Read more Reviewed on: 28th March 2025
Skye's avatar
Skye
Visit provider site Read all reviews Write a review

About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

Review Bath Building Society: Savings now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Bath Building Society Savings reviews (2068)

Local Quality

4
Good service, good products and based locally. Reviewed on: 23rd February 2024
Paul W's avatar
Paul W
Reply from Bath Building Society Thank you for this great feedback, I will pass it back to the team. Charlotte Tillen, Savings Support Manager Response date: 26th February 2024
Bath Building Society Logo
Bath Building Society

Always friendly quick service and very helpful staff

5
Always friendly quick service and very helpful staff Reviewed on: 23rd February 2024
Norman J's avatar
Norman J
Reply from Bath Building Society Thank you for this great feedback, I will pass it back to the team. Charlotte Tillen, Savings Support Manager Response date: 26th February 2024
Bath Building Society Logo
Bath Building Society

Excellent local service -

5
Excellent local service - lovely to get help face to face Reviewed on: 23rd February 2024
Steve Ditte's avatar
Steve Ditte
Reply from Bath Building Society Thank you for this great feedback, I will pass it back to the team. Charlotte Tillen, Savings Support Manager Response date: 26th February 2024
Bath Building Society Logo
Bath Building Society

Bath Building Society - old fashinoned and up to date!

5
We are kept up to date with letters and emails. The information that we receive is well laid out and easy to assimilate. The staff are always very pleasant and helpful Reviewed on: 23rd February 2024
Elizabeth Vincent's avatar
Elizabeth Vincent
Reply from Bath Building Society Thank you for this great feedback, I will pass it back to the team. Charlotte Tillen, Savings Support Manager Response date: 26th February 2024
Bath Building Society Logo
Bath Building Society

The Bath Building Society savings accounts have prov...

5
The Bath Building Society savings accounts have provided us with very good interest rates on our instant access account. The staff are courteous and knowledgeable about all the products on offer. Reviewed on: 23rd February 2024
MJM's avatar
MJM
Reply from Bath Building Society Thank you for your great feedback. It really is appreciated. Colin McDougall, Chief Commercial Officer. Response date: 23rd February 2024
Bath Building Society Logo
Bath Building Society

Great building society

5
Branch staff are helpful, friendly and knowledgeable. New(ish) app and website are great. Never had a single problem in over 5 years of saving with them. Reviewed on: 23rd February 2024
KHawkes80's avatar
KHawkes80
Reply from Bath Building Society Thank you for your great feedback and I am glad that you are finding our new(ish) app useful. Your feedback is really appreciated. Colin McDougall, Chief Commercial Officer. Response date: 23rd February 2024
Bath Building Society Logo
Bath Building Society

Truly excellent across the board.

5
Customer Service is excellent, in store they are very friendly and helpful whenever you drop in. They are very responsive over email/messages and manage the tone of communications well. You get the impression that they are always striving to better the experience, exemplified by the introduction of a new app this year. They also have some competitive rates, in fact, I joined them because they had a savings account that (for my needs) beat all the competitors. Reviewed on: 23rd February 2024
Jonjo Palmer's avatar
Jonjo Palmer
Reply from Bath Building Society Thank you for your great feedback. It really is appreciated. Colin McDougall, Chief Commercial Officer. Response date: 23rd February 2024
Bath Building Society Logo
Bath Building Society

Straightforward

5
Easy to deal with on the phone. Pleasant and efficient in the Society office. Reviewed on: 23rd February 2024
Stephen H's avatar
Stephen H
Reply from Bath Building Society Thank you Stephen for your great feedback. It really is appreciated. Colin McDougall, Chief Commercial Officer. Response date: 23rd February 2024
Bath Building Society Logo
Bath Building Society

Quick, responsive, helpful and efficient

5
They are quick, responsive, helpful and efficient. They are good at answering questions and when they promise to take follow-up actions, they happen speedily and solve my problem Reviewed on: 23rd February 2024
Anthony J's avatar
Anthony J
Reply from Bath Building Society Thank you Anthony for your great feedback. It really is appreciated. Colin McDougall, Chief Commercial Officer. Response date: 23rd February 2024
Bath Building Society Logo
Bath Building Society

Great service from staff.

5
Great service from staff who know the products you have very well Reviewed on: 23rd February 2024
Peter T's avatar
Peter T
Reply from Bath Building Society Thank you Peter for your great feedback. It really is appreciated. Colin McDougall, Chief Commercial Officer. Response date: 23rd February 2024
Bath Building Society Logo
Bath Building Society

Do you have a different Bath Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Bath Building Society?

    View all products

    Join Smart Money People

    Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

    Create an account
    Man on beach

    News, guides and insight from our team

    View resource hub
    UK money news stories - 24 July 2024
    UK money news stories - 24 July 2024
    24th July 2024
    Posted in Money Talks by Errolyn Smith
    Your Money, Your Voice: Have your say
    Your Money, Your Voice: Have your say
    24th July 2024
    Posted in Our insights by Errolyn Smith
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    24th July 2024
    Posted in Our insights by Darryl Barkwill
    Consumer credit awards winners 2024
    Consumer credit awards winners 2024
    11th July 2024
    Posted in Awards by Darryl Barkwill