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Bath Building Society: Savings reviews

Name: Savings
Rating: 4.75 (2068 reviews)

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4.69

Based on 2,068 reviews, last reviewed 29th Aug 2025

41% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

11%

Latest highest rating:

5

In branch service review Staff very helpful and generous with time and understanding. Reviewed on: 29th August 2025

Verified source

Latest lowest rating:

2

EXTREMELY POOR interface for iPhones EXTREMELY POOR interface for iPhones - basically just does not work. Told us they have known problems but have not fixed them. Trying to open an ISA... Read more Reviewed on: 28th March 2025

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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

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Bath Building Society Savings reviews (2068)

Always customer-focussed.

I have been saving with the Bath Building Society for many years now and they have always been excellent - non-bureaucratic and highly customer-focussed. Reviewed on: 24th February 2024

Reply from Bath Building Society Thank you for this great feedback, I will pass it back to the team. Charlotte Tillen, Savings Support Manager Response date: 26th February 2024

BBS offer SSAS pension accounts

BBS offer SSAS pension current accounts and fixed term accounts with online operation backed up by an excellent local telephone service giving extra help Reviewed on: 24th February 2024

Reply from Bath Building Society Thank you for this great feedback, I will pass it back to the team. Charlotte Tillen, Savings Support Manager Response date: 26th February 2024

I was locked out of my account for over 6 months

I was locked out of my account for over 6 months with no communication. Luckily its 4% interest so im not really that angry... Reviewed on: 24th February 2024

Reply from Bath Building Society Thank you for your feedback. Please do get in touch if you are still experiencing issues logging into your account. You can either contact us via the online chat or call us on 01225 423271. Charlotte Tillen, Savings Support Manager. Response date: 13th March 2024

great communication and great value for money

great communication and great value for money Reviewed on: 24th February 2024

Reply from Bath Building Society Thank you for this great feedback, I will pass it back to the team. Charlotte Tillen, Savings Support Manager Response date: 26th February 2024

Good service at counters in branch.

Good service at counters in branch. Support for local charaties. Always have time for old people like me. Reviewed on: 24th February 2024

Reply from Bath Building Society Thank you for this great feedback, I will pass it back to the team. Charlotte Tillen, Savings Support Manager Response date: 26th February 2024

Bath Building Society is a really great local bank.

Bath Building Society is a really great local bank. The staff are always available and friendly and I really appreciate their 7% savings account for 16-25 year olds. As a young person it really helps me save and prepare for the future. It’s really good to know that I have a little nest egg of money for the future and the high interest rate doesn’t hurt at all! Reviewed on: 24th February 2024

Reply from Bath Building Society Thank you for this great feedback, I will pass it back to the team. Charlotte Tillen, Savings Support Manager Response date: 26th February 2024

The customer service is excellent being so quick in...

The customer service is excellent being so quick in response and friendly. Reviewed on: 24th February 2024

Reply from Bath Building Society Thank you for this great feedback, I will pass it back to the team. Charlotte Tillen, Savings Support Manager Response date: 26th February 2024

Personal service from local staff

Personal service from local staff Reviewed on: 24th February 2024

Reply from Bath Building Society Thank you for this great feedback, I will pass it back to the team. Charlotte Tillen, Savings Support Manager Response date: 26th February 2024

Very helpful and friendly staff helped me choose the...

Very helpful and friendly staff helped me choose the right saving plan for me Reviewed on: 23rd February 2024

Reply from Bath Building Society Thank you for this great feedback, I will pass it back to the team. Charlotte Tillen, Savings Support Manager Response date: 26th February 2024

Society Member No Longer Able to Visit Branch

Long standing member of the society. I know longer need a mortgage but have to manage my savings carefully in retirement. Always had excellent personal service from Bath Building Society. For family reasons I no longer live in or near to Bath. I miss opportunities to call in at the branch but on line, on the phone or by post I still get excellent service. I think that being a Mutual sets that culture. Reviewed on: 23rd February 2024

Reply from Bath Building Society Thank you for this great feedback, I will pass it back to the team. Charlotte Tillen, Savings Support Manager Response date: 26th February 2024

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Bath Building Society: Savings reviews

41% decrease in 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Review Bath Building Society: Savings now

Bath Building Society Savings reviews (2068)

Always customer-focussed.

BBS offer SSAS pension accounts

I was locked out of my account for over 6 months

great communication and great value for money

Good service at counters in branch.

Bath Building Society is a really great local bank.

The customer service is excellent being so quick in...

Personal service from local staff

Very helpful and friendly staff helped me choose the...

Society Member No Longer Able to Visit Branch

Do you have a different Bath Building Society product?

Want to see more from Bath Building Society?

Mortgages

Join Smart Money People

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