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Bath Building Society: Savings reviews

View other Bath Building Society products
4.70
Based on 2,113 reviews, last reviewed 12th Nov 2025
29% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
11%
See only 3 star reviews
2%
See only 2 star reviews
2%
See only 1 star reviews
1%

Latest highest rating:

4

The Bond I took out had a very competitive rate. The Bond I took out had a very competitive rate. The service at your “Temporary” branch in Queen’s Square was very good. Reviewed on: 12th November 2025
Verified source

Latest lowest rating:

1

I haven’t been able to open an account despite recei... I haven’t been able to open an account despite receiving an email saying that has happened! Where is my account and my money? Reviewed on: 22nd October 2025
AmKe's avatar
AmKe
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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

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Bath Building Society Savings reviews (2115)

In branch service review

5
Started first savings account at age 15 at the Bath Green Park. Reviewed on: 28th May 2024
Savings Customer's avatar
Savings Customer
Reply from Bath Building Society Thank you for your lovely feedback, I will pass this back to the team. Charlotte Tillen, Savings Services Manager Response date: 7th June 2024
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Bath Building Society

In branch service review

4
Attracted by interest rate on offer. But when I asked for an application form there was some reluctance to send me one, "print off from website". I have never known a BS reluctant to send a form. Gave my address and when form arrived it was tricky to read as it bore my next door neighbour's address, not mine, including his house number. Reviewed on: 28th May 2024
Savings Customer's avatar
Savings Customer
Reply from Bath Building Society Thank you for your feedback and sorry to hear you had issues obtaining an application form. Please could you call us or visit a branch to ensure we have the correct address for yourself so this issue doesn't happen again. Charlotte Tillen, Savings Services Manager Response date: 7th June 2024
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Bath Building Society

In branch service review

5
The phone is answered by a real person and not AI, a service that drives me mad. Good savings products. Reviewed on: 28th May 2024
Savings Customer's avatar
Savings Customer
Reply from Bath Building Society Thank you for your lovely feedback, I will pass this back to the team. Charlotte Tillen, Savings Services Manager Response date: 7th June 2024
Bath Building Society Logo
Bath Building Society

In branch service review

5
I really like being able to go to a local branch. The staff are always lovely and very helpful. Thank you! I also like having a passbook - this system works well for me. Opening the ISA was easy and was dealt with most efficiently. Reviewed on: 28th May 2024
Savings Customer's avatar
Savings Customer

In branch service review

5
Very positive and excellent knowledge of product. Reviewed on: 28th May 2024
Savings Customer's avatar
Savings Customer

In branch service review

5
Very friendly staff, and knowledge of savings accounts. Reviewed on: 20th May 2024
Savings Customer's avatar
Savings Customer

In branch service review

5
My first encounter, you appear very efficient and I couldn't ask for more. Reviewed on: 20th May 2024
Savings Customer's avatar
Savings Customer

In branch service review

5
Excellent service, everything very well explained over the phone. Reviewed on: 20th May 2024
Savings Customer's avatar
Savings Customer

In branch service review

5
Excellent service - if your accounts could be opened online via the internet, the service would be quicker and cheaper - no postage required. However, having said this, your telephone and postal services are great. Reviewed on: 20th May 2024
Savings Customer's avatar
Savings Customer

In branch service review

5
I liked the fact I could telephone for an application form and deal with my investment by post rather than online as so many institutions now require. The telephone was answered quickly and the form arrived with 2 days and the investment completed with a week. I found the whole experience very easy and efficient. Reviewed on: 20th May 2024
Savings Customer's avatar
Savings Customer

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