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Bath Building Society: Savings reviews

Name: Savings
Rating: 4.75 (2068 reviews)

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4.69

Based on 2,068 reviews, last reviewed 29th Aug 2025

57% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

11%

Latest highest rating:

5

In branch service review Staff very helpful and generous with time and understanding. Reviewed on: 29th August 2025

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Latest lowest rating:

2

EXTREMELY POOR interface for iPhones EXTREMELY POOR interface for iPhones - basically just does not work. Told us they have known problems but have not fixed them. Trying to open an ISA... Read more Reviewed on: 28th March 2025

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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

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Bath Building Society Savings reviews (2068)

In branch service review

I like the fact that you are a local society with a branch I can visit. The staff are helpful and friendly. Reviewed on: 12th March 2024

Friendly staff, easy to understand products

Friendly staff, easy to understand products Reviewed on: 11th March 2024

Reply from Bath Building Society Thank you for this feedback, I will pass it back to the team. Charlotte Tillen, Savings Support Manager Response date: 13th March 2024

Good, friendly, local building society.

I have had a Bath Investment Building Society savings account for around 45 years. I have never had any problem with their service. The staff, some of which have worked there for many years, are always friendly and helpful. They give the impression that they are happy in their work, so I imagine BIBS must be a good employer who treats their staff well, which in turn benefits both the company and the customers. Reviewed on: 10th March 2024

Reply from Bath Building Society Thank you for this great feedback regarding the team and the service, I will pass this back to them. Charlotte Tillen, Savings Support Manager Response date: 13th March 2024

Rainy day money put away

Rainy day money put away, would like a little higher interest rate these days! Try to forget it's there Reviewed on: 5th March 2024

Reply from Bath Building Society Thank you for your feedback.. Charlotte Tillen, Savings Support Manager Response date: 7th March 2024

In branch service review

Able to open junior saver for the grandchildren, done quickly and efficiently through the post. Posted on Monday 29th and a new book was back to me with 5 days. Thank you!. Reviewed on: 4th March 2024

Reply from Bath Building Society Thank you for this great feedback, I will pass it back to the team. Charlotte Tillen, Savings Support Manager Response date: 7th March 2024

Easy to use.

Easy to use. The only blip was that my log in time timed out so I had to log in again mid chat. Reviewed on: 4th March 2024

Reply from Bath Building Society Thank you for this great feedback, I will pass it back to the team. Charlotte Tillen, Savings Support Manager Response date: 7th March 2024

A personal service second to none.

A personal service second to none. Reviewed on: 4th March 2024

Reply from Bath Building Society Thank you for this great feedback, I will pass it back to the team. Charlotte Tillen, Savings Support Manager Response date: 7th March 2024

Great little gem.

The staff are always helpful with speedy service. Great location & easy access. Reviewed on: 2nd March 2024

Reply from Bath Building Society Thank you for this feedback, I will pass it back to the team. Charlotte Tillen, Savings Support Manager Response date: 13th March 2024

Great local service.

Great local service. Best interest rate available. Long standing reputation. Would recommend. Reviewed on: 2nd March 2024

Reply from Bath Building Society Thank you for this feedback, I will pass it back to the team. Charlotte Tillen, Savings Support Manager Response date: 13th March 2024

Staff always helpful & welcoming.

Staff always helpful & welcoming. When my husband died last year they were helpful & sympathetic in sorting out his accounts Reviewed on: 28th February 2024

Reply from Bath Building Society Thank you for this lovely feedback regarding the team, I will pass this back to them. Charlotte Tillen, Savings Support Manager Response date: 13th March 2024

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Bath Building Society: Savings reviews

57% decrease in 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Review Bath Building Society: Savings now

Bath Building Society Savings reviews (2068)

In branch service review

Friendly staff, easy to understand products

Good, friendly, local building society.

Rainy day money put away

In branch service review

Easy to use.

A personal service second to none.

Great little gem.

Great local service.

Staff always helpful & welcoming.

Review Bath Building Society: Savings now

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