Smart Money People Logo
Share this page
Link copied

Bath Building Society: Savings reviews

View other Bath Building Society products
4.69
Based on 2,062 reviews, last reviewed 26th Aug 2025
74% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
11%
See only 3 star reviews
2%
See only 2 star reviews
2%
See only 1 star reviews
1%

Latest highest rating:

5

Changing address Emailed and they advised to chat. Quick and easy on chat to confirm change of address Reviewed on: 26th August 2025
Nav's avatar
Nav

Latest lowest rating:

2

EXTREMELY POOR interface for iPhones EXTREMELY POOR interface for iPhones - basically just does not work. Told us they have known problems but have not fixed them. Trying to open an ISA... Read more Reviewed on: 28th March 2025
Skye's avatar
Skye
Visit provider site Read all reviews Write a review

About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

Review Bath Building Society: Savings now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Bath Building Society Savings reviews (2062)

Always availale on the telephone

5
Always availale on the telephone and so quick to just ask a question about when a transfer likely to go through. Reviewed on: 19th March 2024
Pru's avatar
Pru
Reply from Bath Building Society Thank you for this great feedback, Charlotte Tillen, Savings Support Manager Response date: 28th March 2024
Bath Building Society Logo
Bath Building Society

In branch service review

5
As elderly customers, we appreciate the personal service given. Reviewed on: 18th March 2024
Savings Customer's avatar
Savings Customer

Great experience

5
Great kids saving rates compared to the rest of the market. Good online banking and app use. Very friendly customer service over the phone. Reviewed on: 18th March 2024
Mary A's avatar
Mary A
Reply from Bath Building Society Thank you for this great feedback, Charlotte Tillen, Savings Support Manager Response date: 28th March 2024
Bath Building Society Logo
Bath Building Society

Easy to set up

4
It was easy to set up, and the online customer service was helpful when I had issues with logging in Reviewed on: 12th March 2024
Louisa Radice's avatar
Louisa Radice
Reply from Bath Building Society Thank you for this feedback, I will pass it back to the team. Charlotte Tillen, Savings Support Manager Response date: 13th March 2024
Bath Building Society Logo
Bath Building Society

In branch service review

4
I like the fact that you are a local society with a branch I can visit. The staff are helpful and friendly. Reviewed on: 12th March 2024
Savings Customer's avatar
Savings Customer

Friendly staff, easy to understand products

5
Friendly staff, easy to understand products Reviewed on: 11th March 2024
Lynn's avatar
Lynn
Reply from Bath Building Society Thank you for this feedback, I will pass it back to the team. Charlotte Tillen, Savings Support Manager Response date: 13th March 2024
Bath Building Society Logo
Bath Building Society

Good, friendly, local building society.

5
I have had a Bath Investment Building Society savings account for around 45 years. I have never had any problem with their service. The staff, some of which have worked there for many years, are always friendly and helpful. They give the impression that they are happy in their work, so I imagine BIBS must be a good employer who treats their staff well, which in turn benefits both the company and the customers. Reviewed on: 10th March 2024
Paula D's avatar
Paula D
Reply from Bath Building Society Thank you for this great feedback regarding the team and the service, I will pass this back to them. Charlotte Tillen, Savings Support Manager Response date: 13th March 2024
Bath Building Society Logo
Bath Building Society

Rainy day money put away

5
Rainy day money put away, would like a little higher interest rate these days! Try to forget it's there Reviewed on: 5th March 2024
JJ C's avatar
JJ C
Reply from Bath Building Society Thank you for your feedback.. Charlotte Tillen, Savings Support Manager Response date: 7th March 2024
Bath Building Society Logo
Bath Building Society

In branch service review

5
Able to open junior saver for the grandchildren, done quickly and efficiently through the post. Posted on Monday 29th and a new book was back to me with 5 days. Thank you!. Reviewed on: 4th March 2024
Savings Customer's avatar
Savings Customer
Reply from Bath Building Society Thank you for this great feedback, I will pass it back to the team. Charlotte Tillen, Savings Support Manager Response date: 7th March 2024
Bath Building Society Logo
Bath Building Society

Easy to use.

5
Easy to use. The only blip was that my log in time timed out so I had to log in again mid chat. Reviewed on: 4th March 2024
Penny Callow's avatar
Penny Callow
Reply from Bath Building Society Thank you for this great feedback, I will pass it back to the team. Charlotte Tillen, Savings Support Manager Response date: 7th March 2024
Bath Building Society Logo
Bath Building Society

Do you have a different Bath Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Bath Building Society?

    View all products

    Join Smart Money People

    Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

    Create an account
    Man on beach

    News, guides and insight from our team

    View resource hub
    UK money news stories - 24 July 2024
    UK money news stories - 24 July 2024
    24th July 2024
    Posted in Money Talks by Errolyn Smith
    Your Money, Your Voice: Have your say
    Your Money, Your Voice: Have your say
    24th July 2024
    Posted in Our insights by Errolyn Smith
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    24th July 2024
    Posted in Our insights by Darryl Barkwill
    Consumer credit awards winners 2024
    Consumer credit awards winners 2024
    11th July 2024
    Posted in Awards by Darryl Barkwill