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Bath Building Society: Savings reviews

Name: Savings
Rating: 4.74 (2062 reviews)

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4.69

Based on 2,062 reviews, last reviewed 26th Aug 2025

74% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

84%

11%

Latest highest rating:

5

Changing address Emailed and they advised to chat. Quick and easy on chat to confirm change of address Reviewed on: 26th August 2025

Latest lowest rating:

2

EXTREMELY POOR interface for iPhones EXTREMELY POOR interface for iPhones - basically just does not work. Told us they have known problems but have not fixed them. Trying to open an ISA... Read more Reviewed on: 28th March 2025

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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

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Bath Building Society Savings reviews (2062)

In branch service review

Friendly staff, very helpful and make you feel valued. Reviewed on: 15th April 2024

Reply from Bath Building Society Thank you for this great feedback - I will pass it back to the branch teams. Charlotte Tillen, Savings Support Manger Response date: 8th May 2024

Fantastic friendly staff in branch

Fantastic friendly staff in branch able to articulate the details of differing products clearly and help make informed options. Reviewed on: 13th April 2024

Reply from Bath Building Society Thank you for your feedback, we really appreciate you taking the time to let us know how we are doing. The Branch team will be pleased to hear! Jo Gillow, Head of Marketing Response date: 19th April 2024

In branch service review

It's local and staff were very helpful. Reviewed on: 10th April 2024

In branch service review

You were brilliant. You are not a bank? It was a Building Society (in West Drayton) that put us on the housing ladder where we were very hard off, and are hoping that we are now helping others who are currently in difficulties. Suggestion - a move nearer tho the bus station as there is limited mobility at 88. Reviewed on: 9th April 2024

Great customer service.

Great customer service. They keep me well-informed and are quick to answer any questions I have. Reviewed on: 8th April 2024

Reply from Bath Building Society That's always good to hear, thank you! Jo Gillow, Head of Marketing Response date: 19th April 2024

In branch service review

Staff were very friendly and helpful. Reviewed on: 4th April 2024

Reply from Bath Building Society Thank you for taking the time to leave us this feeedback, we'll pass it on to the team! Response date: 19th April 2024

Great new mobile app!

Great online services, new mobile app, but also available to talk to in branch if needed. Trustworthy, local organisation that is moving with the times. Supports a local charity. Reviewed on: 25th March 2024

Reply from Bath Building Society Thank you for this great feedback, I will pass this back to the team. Charlotte Tillen, Savings Support Manager Response date: 28th March 2024

Like the fact that I could do an on line chat.

Like the fact that I could do an on line chat. Reviewed on: 25th March 2024

Reply from Bath Building Society Thank you for this great feedback, Charlotte Tillen, Savings Support Manager Response date: 28th March 2024

Good for Children's Savings

I find their website and savings products particularly good for my son's savings. Reviewed on: 24th March 2024

In branch service review

The assistant was very helpful (sorry, forgot her name), but she explained everything we wanted to know. We came out of Bath Building Society very pleased and satisfied with the investment. Reviewed on: 19th March 2024

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Bath Building Society: Savings reviews

74% decrease in 5 star reviews

100% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Review Bath Building Society: Savings now

Bath Building Society Savings reviews (2062)

In branch service review

Fantastic friendly staff in branch

In branch service review

In branch service review

Great customer service.

In branch service review

Great new mobile app!

Like the fact that I could do an on line chat.

Good for Children's Savings

In branch service review

Review Bath Building Society: Savings now

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