Write a review

Bath Building Society: Savings reviews

Name: Savings
Rating: 4.74 (2062 reviews)

View other Bath Building Society products

4.69

Based on 2,062 reviews, last reviewed 26th Aug 2025

69% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

84%

11%

Latest highest rating:

5

Changing address Emailed and they advised to chat. Quick and easy on chat to confirm change of address Reviewed on: 26th August 2025

Latest lowest rating:

2

EXTREMELY POOR interface for iPhones EXTREMELY POOR interface for iPhones - basically just does not work. Told us they have known problems but have not fixed them. Trying to open an ISA... Read more Reviewed on: 28th March 2025

Visit provider site Read all reviews Write a review

About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

Review Bath Building Society: Savings now

Help others make smarter decisions by sharing your own experience.

Write a review

Bath Building Society Savings reviews (2062)

In branch service review

Good interest rates. Building Society is a mutual. Helpful, pleasant staff. Reviewed on: 15th May 2024

Reply from Bath Building Society Thank you for your feedback, I will pass this back to the teams. Charlotte Tillen, Savings Services Manager Response date: 30th May 2024

Excellent response, timely and efficient

Excellent response, timely and efficient Reviewed on: 15th May 2024

Reply from Bath Building Society Thank you for your feedback, I will pass this back to the team. Charlotte Tillen, Savings Services Manager Response date: 30th May 2024

In branch service review

Helpful, polite and efficient staff. Reviewed on: 13th May 2024

Reply from Bath Building Society Thank you for your feedback, I will pass this back to the teams. Charlotte Tillen, Savings Services Manager Response date: 30th May 2024

In branch service review

The level of customer service is great. Reviewed on: 9th May 2024

Reply from Bath Building Society Thank you for your feedback, I will pass this back to the teams. Charlotte Tillen, Savings Services Manager Response date: 30th May 2024

In branch service review

Like the efficient way the savings account was opened and correspondence dealt with. Reviewed on: 9th May 2024

In branch service review

All good, like that someone answers the phone quickly and knows what they're talking about, are polite, friendly and helpful. Also, that things are done quickly and efficiently, even by post. Very importantly, no only internet managed! I don't do internet banking, so Bath and other building societies are great!. Reviewed on: 9th May 2024

Needs faster response as a lot is still postal based...

Needs faster response as a lot is still postal based it seems. Reviewed on: 9th May 2024

First class customer service.

Very impressed with prompt and efficient service on opening a savings account which offered an excellent rate of interest. Website is easy to navigate and informative. Phone calls are answered quickly. Reviewed on: 4th May 2024

Reply from Bath Building Society Thank you for this great feedback - I will pass it back to the team. Charlotte Tillen, Savings Support Manager Response date: 8th May 2024

In branch service review

Local (South West). Understanding and friendly. Competitive. Approachable. Reviewed on: 22nd April 2024

I opened a 16-25 account for my daughter.

I opened a 16-25 account for my daughter. The team were really helpful and it was very straightforward and the best %Apr on the market Reviewed on: 15th April 2024

Reply from Bath Building Society Thanks Debbie, good to hear you were able to open this account for your daughter, our Regular Saver accounts are a great way to start developing a savings habit. Thanks, Jo Gillow, Head of Marketing Response date: 19th April 2024

Do you have a different Bath Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Fixed Rate
from Nottingham Building Society 4.93 from 98 reviews
Savings
from The Cumberland 5.00 from 17 reviews
Savings
from Plane Saver Credit Union 4.87 from 2155 reviews

Want to see more from Bath Building Society?

Mortgages
from Bath Building Society 4.73 from 326 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub

Bath Building Society: Savings reviews

69% decrease in 5 star reviews

100% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Review Bath Building Society: Savings now

Bath Building Society Savings reviews (2062)

In branch service review

Excellent response, timely and efficient

In branch service review

In branch service review

In branch service review

In branch service review

Needs faster response as a lot is still postal based...

First class customer service.

In branch service review

I opened a 16-25 account for my daughter.

Do you have a different Bath Building Society product?

Want to see more from Bath Building Society?

Mortgages

Join Smart Money People

News, guides and insight from our team

UK money news stories - 24 July 2024

Your Money, Your Voice: Have your say

Our latest research - customers see little impact of FCA's Consumer Duty one year on

Consumer credit awards winners 2024