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Blue Motor Finance: Car Finance reviews

Name: Car Finance
Rating: 4.09 (208 reviews)

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4.01

Based on 208 reviews, last reviewed 8th Apr 2025

83% decrease in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

72%

20%

Latest highest rating:

5

I got my car on finance with blue motor finance. I got my car on finance with blue motor finance.From start to finish,signing my documents,to recently changing address.No hassle,very professional ser... Read more Reviewed on: 7th April 2025

Latest lowest rating:

1

Endlessly waiting on phone lines just to be told the... Endlessly waiting on phone lines just to be told they can't speak. Providing information to customer well past it being needed Reviewed on: 8th April 2025

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About this product

Looking for Blue Motor Finance reviews? On Smart Money People, we collect comments, thoughts and experiences from customers, so that you can make better decisions when choosing your next car finance. So if you’re looking for a new car and need finance, read our reviews first. Or if you want to help our community, post a review of your own experiences with Blue Motor Finance and join the Smart Money People community!

Blue Motor Finance Car Finance reviews (208)

Review of the Blue Motor Finance, Car Finance:

Tell you one thing then do another

I recently had a finance issue which I spoke to Blue Motor Finance about. they were friendly at first and seemed really helpful towards my situation. I was advised to cancel my DD with them and miss a months payment and they would set up a repayment plan to pay the missed payment over the coming months which would massively help me out. the month after I received threatening letters of default and threats to repossess my car!! they were very abrupt and rude when I rang to try and sort the situation out and didn't want to listen and tried to demand the missing payment there and then. Again I was threatened with having my car taken off me even after I told them of what I was advised by one of his colleagues. I am now in the process of making a complaint to them and requesting the call recordings and transcripts! Happy enough to charge you fortune for the pleasure using them for finance but when it comes to customer service and TCF they are appalling! Reviewed on: 17th July 2018

Extremely helpful and was kept informed every step o...

Extremely helpful and was kept informed every step of the way, would highly recommend. Reviewed on: 14th May 2024

Ben Moore was brilliant start to finish, extremely u...

Ben Moore was brilliant start to finish, extremely understanding and patient even when the garage were taking an age to sort the car ready for sale. He kept in contact frequently and sold the finance product exactly as described in the T's and C's. Reviewed on: 14th May 2024

Brilliant customer service, good rates of apr!

Brilliant customer service, good rates of apr! Reviewed on: 13th May 2024

Ben was top class.

Ben was top class. Got all my needs sorted in only a couple calls. Everything was clearly explained leaving me with zero questions. He’s an absolute asset to your business Reviewed on: 10th May 2024

Steve at blue motor finance

My advisor was a man called Steve he was excellent from day one and he helped me with every aspect of buying my car a credit to blue motor finance Reviewed on: 9th May 2024

no fuss good services

Even though I dealt with a quick buy and return the entire team has been fast transparent and accurate with all dealings well done to everyone and thank you for the service I will be using your services in the future Reviewed on: 9th May 2024

Good from start to finish

Good from start to finish Steve helped from day one to completion Reviewed on: 8th May 2024

First class Blue made sure everything went ok.

Blue made sure everything went ok. I was a nervous wreck but their assurance got signatures and finance completed. Reviewed on: 7th May 2024

Champion

Always on hand to help in anyway possible never can complain Reviewed on: 3rd May 2024

dealing with Return and amazed at the service !

Even though I am actually dealing with a return of goods blue motor finance has been nothing short of excellent especially Megan and David who I have been on the phone with. I am very glad that all dealings have been transparent and for the best interest of all parties involved Reviewed on: 2nd May 2024

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