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By Miles: Car Insurance reviews

4.89
Based on 12,693 reviews, last reviewed 11th Oct 2024
500% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

perfect - easy switching vehicles and claiming perfect - easy switching vehicles - easy when made a claim Reviewed on: 11th October 2024
Chris W's avatar
Chris W

Latest lowest rating:

1

I paid for insurance. I paid for insurance. My car was hit while parked. I have the details of the car and person driving. They do not deal with claims unless you sign a c... Read more Reviewed on: 14th August 2024
Linda W's avatar
Linda W

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car Insurance reviews (12693)

Review of the By Miles, Car Insurance:

I'm enjoying knowing how much I'm going to save this year.

5
Despite my terrible phone line and easily confised nature, By Miles customer service has been the best I've experienced in motor or home insurance so far. The live chat was very useful in helping me fit the tracker too. The only reason I would hesitate to recomend to anyone is that it is a mileage based cost and I know most people underestimate how far they drive in a year. This is no reflection on By Miles themselves. Reviewed on: 1st August 2019

perfect - easy switching vehicles and claiming

5
perfect - easy switching vehicles - easy when made a claim Reviewed on: 11th October 2024

Great for low mileage users.

5
Great for low mileage users. Always give a competitive renewal price. Reviewed on: 4th September 2024

First year was good and affordable compared to other...

3
First year was good and affordable compared to other companies but second year rate per mile increased by more than 50%. Comparatively it is worse than other companies. Reviewed on: 4th September 2024

Miles better than the rest .

5
I have been a loyal customer for a few years. They have been excellent. Even when I was in an accident. 5 stars! Reviewed on: 23rd August 2024

Has proven excellent cost saving option for low mile...

5
Has proven excellent cost saving option for low mileage drivers Reviewed on: 23rd August 2024

By miles is the perfect choice for infrequent drivers.

5
By miles is the perfect choice for infrequent drivers. You only pay when you drive and the amount is determined by how many miles you go. It's great having a dynamic payment plan that maximises the value you get from your provider. Reviewed on: 23rd August 2024

By Miles Car Insurance

5
Have used for one year but also renewing with them. Policy bought for 8000 miles but only used 7000 & therefore get a refund. Are also most competitive for this year. You literally pay for the miles you use. Paying under £300 for fully comprehensive insurance with legal cover, protected NCB & courtesy car if needed. Reviewed on: 23rd August 2024

I paid for insurance.

1
I paid for insurance. My car was hit while parked. I have the details of the car and person driving. They do not deal with claims unless you sign a credit agreement Reviewed on: 14th August 2024

Pay-per-mile is the way forward!

5
I've been a member for the past three years and about to start my fourth. I would never go back to a different way of insuring my car. The app is really helpful and whenever I need help it's so easy. I save money every year and it's easy to keep track of what I'm spending. Reviewed on: 8th July 2024

TOTAL RIP OFF

1
Been with Bymiles for 2 years. During that time nothing has changed except 2 years older. During that time my anual mileage has reduced, because of circumstances beyond my contol, by approx 60% but my mileage rate has been increased by over 1000% - total rip off. Reviewed on: 25th March 2024