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Capital Credit Union: Loans reviews

Name: Loans
Rating: 4.92 (222 reviews)

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4.70

Based on 222 reviews, last reviewed 14th Feb 2024

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

2 star

Latest highest rating:

5

Good interest rates Good interest rates, great service and staff, easy to use app. Reviewed on: 1st June 2023

Latest lowest rating:

1

Delays, Slow, Unresponsive Originally applied back in September. Provided ID through e-mail and got ignored for several months. When I followed up, I was ignored again. Eventual... Read more Reviewed on: 14th February 2024

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About this product

Capital Credit Union secured loan reviews on Smart Money People can help other people like you to find out what life is like as a Capital Credit Union customer. Smart Money People was launched in 2014 to become the place for honest financial reviews, and to help increase trust and transparency in the financial world. Sounds good? You can write your Capital Credit Union secured loan today!

Capital Credit Union Loans reviews (222)

Review of the Capital Credit Union, Loans:

DISCRIMINATION

One of Your staff has very Rude behavior and bad attitude !!! Asking customers to repeat 1000s time same issue And still never sorted !!!! Agents offer no Empathy !!! Poorly trained and uninformed representatives very bad service !!!! I Wll never recommend to any one !!! You need to work on to teach your representatives !!! Reviewed on: 28th May 2023

Excellent

Needed a loan and got what a wounded very happy customer Reviewed on: 6th July 2021

Brilliant company

If it wasnt for credit union I wouldn't be able to afford new furniture or school clothes for my 3 children. I also think repayments are easy and I don't even notice them leaving my account. Reviewed on: 6th July 2021

Great company

Always there to answer eney question makes a difference in your life Reviewed on: 6th July 2021

Friendly and supportive customer service

I applied for a loan with Capital Credit Union and this was picked up and processes quickly and professionally. The service felt very personal and supportive ensuring that this was the right product for me. Processed quickly with money in my account and ready to use when I required it - just before Christmas so really appreciated the speedy turn around! Thank you :-) Reviewed on: 6th July 2021

Quick and easy to get a loan and staff are very helpful

Needed to get a quick loan and it was all approved and into my bank the following day. Very efficient and helpful staff. Nothing a problem Reviewed on: 6th July 2021

Excellent

Good service and pleasant staff always prompt service Reviewed on: 5th July 2021

14 years iv had loans with this credit union excellent service

Excellent 14 years iv been with this credit union Reviewed on: 5th July 2021

Loan

I save with the Capital Credit Union, but have also had a loan with them. Was best loan I could find by far!! Interest was so low was paying so little back on top and the service from them has always been 10. Never had any complaints in all the years I have been with them, great company, great people. Reviewed on: 5th July 2021

Affordable / professional & friendly

Excellent service / great value for money / would highly recommend Reviewed on: 5th July 2021

Quick, friendly and efficient service

Always helpful. Recently had to deal with the local office following a bereavement and they were so efficient, respectful and sympathetic. Reviewed on: 5th July 2021

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Capital Credit Union: Loans reviews

No new 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Capital Credit Union Loans reviews (222)

DISCRIMINATION

Excellent

Brilliant company

Great company

Friendly and supportive customer service

Quick and easy to get a loan and staff are very helpful

Excellent

14 years iv had loans with this credit union excellent service

Loan

Affordable / professional & friendly

Quick, friendly and efficient service

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