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Capital Credit Union: Loans reviews

Name: Loans
Rating: 4.92 (222 reviews)

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4.70

Based on 222 reviews, last reviewed 14th Feb 2024

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

2 star

Latest highest rating:

5

Good interest rates Good interest rates, great service and staff, easy to use app. Reviewed on: 1st June 2023

Latest lowest rating:

1

Delays, Slow, Unresponsive Originally applied back in September. Provided ID through e-mail and got ignored for several months. When I followed up, I was ignored again. Eventual... Read more Reviewed on: 14th February 2024

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About this product

Capital Credit Union secured loan reviews on Smart Money People can help other people like you to find out what life is like as a Capital Credit Union customer. Smart Money People was launched in 2014 to become the place for honest financial reviews, and to help increase trust and transparency in the financial world. Sounds good? You can write your Capital Credit Union secured loan today!

Capital Credit Union Loans reviews (222)

Review of the Capital Credit Union, Loans:

DISCRIMINATION

One of Your staff has very Rude behavior and bad attitude !!! Asking customers to repeat 1000s time same issue And still never sorted !!!! Agents offer no Empathy !!! Poorly trained and uninformed representatives very bad service !!!! I Wll never recommend to any one !!! You need to work on to teach your representatives !!! Reviewed on: 28th May 2023

Maria T

My husband and I have used credit union a few times over the years and we had no problem they are a great company and the staff are fantastic they help you and understand things I would recommend them to anyone good luck. Reviewed on: 4th July 2021

Excellent Affordable Loans

Fast friendly efficient service and excellent loan rates to fit all circumstances Reviewed on: 4th July 2021

Save while paying a loan

Amazing how you can also save while having a loan comes straight of my wages and don’t miss it, low rates Reviewed on: 4th July 2021

Second to none

Amazing staff , customer service envied by many attained by none Reviewed on: 3rd July 2021

Someone to Trust

Always there when required... Had numerous loans & savings through our my 30+ years as a member. Yes 30+ years, something must be working. Reviewed on: 3rd July 2021

REVIE ON CONSUMER CREDIT AWARD 2021. The review was incredible.

The experience is a good one, it makes me widen my thinking Reviewed on: 3rd July 2021

Great company

I'd highly recommend the capital credit union to family and friends. Never once have I had an issue with this company. The customer service team are amazing and overall there just fantastic. I've been a member for over 14 years and I'm always encouraging people to join. Reviewed on: 3rd July 2021

Impeccable

There care and customer service is impeccable, everything is so easy and they are always there to help if you need it. Reviewed on: 3rd July 2021

Great staff support

Always felt that loans were given responsibly and that staff kept in touch to negotiate smaller repayments to help me out if I was late paying. Reviewed on: 3rd July 2021

Happy customer

I have saved for holidays,House improvements and found the credit union the most convenient way to save Reviewed on: 3rd July 2021

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