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Capital Credit Union: Loans reviews

Name: Loans
Rating: 4.94 (644 reviews)

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4.94

Based on 644 reviews, last reviewed 25th Apr 2025

40700% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

Latest highest rating:

5

Exceptional Service from Capital Credit Union staff I have taken loans out with Capital Credit Union so far and found the whole process stress free, very efficient and friendly customer service is alway... Read more Reviewed on: 25th April 2025

Latest lowest rating:

2

No real benefits for a loyalty advance I took out a loyalty advance and basically I am paying you to access my own money. This is not a good idea at the rate you offered and not a help to l... Read more Reviewed on: 14th April 2025

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About this product

Capital Credit Union secured loan reviews on Smart Money People can help other people like you to find out what life is like as a Capital Credit Union customer. Smart Money People was launched in 2014 to become the place for honest financial reviews, and to help increase trust and transparency in the financial world. Sounds good? You can write your Capital Credit Union secured loan today!

Capital Credit Union Loans reviews (644)

Review of the Capital Credit Union, Loans:

Personalised service

Having been saving with CCU for some years, I've always been happy with all aspects of service. I've also benefited from a loan with the credit union and speaking with anyone from the office is always a pleasure. Nothing is too much trouble and they're fully knowledgeable on all their products and happy to answer any questions. Reviewed on: 2nd July 2021

Exceptional Service from Capital Credit Union staff

I have taken loans out with Capital Credit Union so far and found the whole process stress free, very efficient and friendly customer service is always provided by staff. I have and would always recommend anyone to opening an account with this company. I'm one happy happy customer. Reviewed on: 25th April 2025

Easy Process

The process was straightforward, without going through loads of paperwork / questions. Reviewed on: 22nd April 2025

35 years and counting!

I have been with CU for35 years and it has been invaluable to me over that time! Reviewed on: 21st April 2025

Good company

Have not had bad experience with Reviewed on: 21st April 2025

Applied for a loan, approved quickly.

Applied for a loan, approved quickly. Everything went well than expected. Reviewed on: 20th April 2025

I have been with capital credit union for about 9 to...

I have been with capital credit union for about 9 to 10 years and always had no trouble getting a loan and I would have no problem with recommending them to all my family and friends Reviewed on: 19th April 2025

The ease of the process and speed of service.

The ease of the process and speed of service. Every thing was also communicated well and clearly. I felt informed at all times Reviewed on: 19th April 2025

A Green Loan for Ais Soursed Heat Pump.

A Green Loan for Ais Soursed Heat Pump. Preparation, application and transfer of funds on accecptance was seamless and stress free. The processing of the application was swift and the same customer representative saw the whole process through to conclusion. Cannot recommend them highly enough. On Mortgagae renewal time CCU will be our first port of call. Reviewed on: 19th April 2025

Helpful staff very knowledgeable helping with any in...

Helpful staff very knowledgeable helping with any investments Reviewed on: 19th April 2025

Smooth and easy process

I needed a loan for my Golf membership, and discovered that Capital Credit Union have a partnership with Scottish Golf. I found the whole process from beginning to end to go very smoothly, and the APR to be very reasonable. Reviewed on: 18th April 2025

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