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Capital Credit Union: Loans reviews

Name: Loans
Rating: 4.94 (751 reviews)

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4.94

Based on 751 reviews, last reviewed 15th Jul 2025

77% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The Loan application process. The Loan application process. Really easy to navigate. Friendly, helpful staff. If there is a problem. They will endevour to rectify as a matter of ur... Read more Reviewed on: 15th July 2025

Latest lowest rating:

2

No real benefits for a loyalty advance I took out a loyalty advance and basically I am paying you to access my own money. This is not a good idea at the rate you offered and not a help to l... Read more Reviewed on: 14th April 2025

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About this product

With a Capital Credit Union loan, members can borrow from £50 up to £35,000.

All members must save at least £15 per month alongside the loan to help build up a nest egg. Capital Credit Union loans come with free loan protection insurance and flexible repayments with terms of up to ten years.

Capital Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used Capital Credit Union before, you can also leave a review and share your experience.

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Capital Credit Union Loans reviews (751)

Great way to borrow and save.

These guys make getting a loan so easy and it's great that I save while I repay. Very good and honourable company. Reviewed on: 2nd July 2021

Easy to apply

I needed to get a loan for a new washing machine and I applied and it was an easy and friendly process and got loan very quickly Reviewed on: 2nd July 2021

Healthy help

I've recommended Capital Credit Union to all 3 of my daughters. It helped them: to by the first car (the oldest), to buy a house (the middle one) and to pay the university fee in London (the youngest one). They are greatful and now recommend CCU to their friends. Why? Because 10 years ago, when I have tried to deal with ugly divorce, bancruptcy and psychological hell, CCU people helped me to build my new strenght, something I will never forget. No prejudge, just warmth and real help. Renee Reviewed on: 2nd July 2021

Friendly & straight forward

Simple process from start to finish with really friendly staff. Even during Covid they went above & beyond to help, advise and look after their members. Would highly reccomend Reviewed on: 2nd July 2021

Professional

I have been a member of Credit union for many years and have always been impressed by their supportive, friendly, non judgmental and professional service. I do recommend them constantly Reviewed on: 2nd July 2021

Expert company

They are extremely helpful and consider all options to suit your needs Reviewed on: 2nd July 2021

Great loan service

I found out about credit union through someone I was speaking too outside I gave them a phone and had my first loan within a couple of weeks it's also great that you can also save with them first time ever that I have saved anything really helpful team. Reviewed on: 2nd July 2021

Help when I really needed it

Helped me pay off a high interest loan that I had most of my monthly payment was going towards interest the loan from the Credit union got my Life back on track can't thank them enough they took away the worry in my life Reviewed on: 2nd July 2021

Best loans

Started with credit union a few years ago they are by far the best company very friendly & helpful would 100% recommend them. Reviewed on: 2nd July 2021

Experience was so easy

The staff where absolutely brilliant and the experience was made so easy thank you very much Reviewed on: 2nd July 2021

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