Write a review

Go to business site

Capital Credit Union: Loans reviews

Name: Loans
Rating: 4.94 (754 reviews)

View other Capital Credit Union products

4.93

Based on 754 reviews, last reviewed 12th Dec 2025

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

I secured a loan with very low interest covered by m... I secured a loan with very low interest covered by my savings I can always speak to someone helpful and I like the ethics of this bank I am 72 and ap... Read more Reviewed on: 1st October 2025

Latest lowest rating:

1

Are one of the worst companies that I have had to de... Are one of the worst companies that I have had to deal with have no customer service just send you texts with half messages and are not able to call c... Read more Reviewed on: 12th December 2025

Read all reviews Write a review

About this product

With a Capital Credit Union loan, members can borrow from £50 up to £35,000.

All members must save at least £15 per month alongside the loan to help build up a nest egg. Capital Credit Union loans come with free loan protection insurance and flexible repayments with terms of up to ten years.

Capital Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used Capital Credit Union before, you can also leave a review and share your experience.

Review Capital Credit Union: Loans now

Help others make smarter decisions by sharing your own experience.

Write a review

Capital Credit Union Loans reviews (754)

Fabulous

I started using ccu last year my 1st loan went towards my car 2nd loan spent on kids holidays it helps us alot no hidden fees liw repayments and u can even play the lottery, in save up I love them Reviewed on: 2nd July 2021

Awesome

Always willing to help and answer any questions I have had. Reviewed on: 2nd July 2021

Very helpful and understanding

Quick response and explanation of applications Reviewed on: 2nd July 2021

Customer service

Excellent customer service from capital credit union, had a couple of loans over the years and the staff at Hamilton place Stockbridge are second to none. Reviewed on: 2nd July 2021

The People's Credit Union

Capital Credit Union is very much for the members. They take into account everything from affordability to helping in a crisis. Far superior to mainstream banking in many ways. Reviewed on: 2nd July 2021

Great Company

Great Company, always came through for me. On loans and Savings Reviewed on: 2nd July 2021

An incredible credit Union

From customers service down to when the money was in my account was smooth and quick without any difficulty Reviewed on: 2nd July 2021

Excellent fast and very efficient service

Customer service is absolutely fantastic always there to help Reviewed on: 2nd July 2021

Simple

The whole process was simple,quick and stress free. The staff were friendly and helpful Reviewed on: 2nd July 2021

Brilliant

One of the best things I ever did. When times were hard I knew help was just a call away. I would recommend anyone who can join and save with Capital Credit union should do it. Wonderful service. Reviewed on: 2nd July 2021

Do you have a different Capital Credit Union product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Personal Loan
from AA 1.53 from 45 reviews
Loans
from Manchester Credit Union 4.94 from 2124 reviews
Loans
from Koyo 5.00 from 2 reviews

Want to see more from Capital Credit Union?

Mortgages
from Capital Credit Union 5.00 from 37 reviews
Savings
from Capital Credit Union 4.95 from 1008 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub