Write a review

Capital Credit Union: Loans reviews

Name: Loans
Rating: 4.94 (753 reviews)

View other Capital Credit Union products

4.94

Based on 753 reviews, last reviewed 1st Oct 2025

99% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

I secured a loan with very low interest covered by m... I secured a loan with very low interest covered by my savings I can always speak to someone helpful and I like the ethics of this bank I am 72 and ap... Read more Reviewed on: 1st October 2025

Latest lowest rating:

2

No real benefits for a loyalty advance I took out a loyalty advance and basically I am paying you to access my own money. This is not a good idea at the rate you offered and not a help to l... Read more Reviewed on: 14th April 2025

Read all reviews Write a review

About this product

With a Capital Credit Union loan, members can borrow from £50 up to £35,000.

All members must save at least £15 per month alongside the loan to help build up a nest egg. Capital Credit Union loans come with free loan protection insurance and flexible repayments with terms of up to ten years.

Capital Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used Capital Credit Union before, you can also leave a review and share your experience.

Review Capital Credit Union: Loans now

Help others make smarter decisions by sharing your own experience.

Write a review

Capital Credit Union Loans reviews (753)

Yearly loans

I have been a customer with Capital Credit Union…in Edinburgh for a number of years…I have always found them courteous, very professional and helpful, easy to communicate with. Reviewed on: 2nd July 2021

Always ready to help

I have been with the credit union for ten years and have practically renovated my house and garden from top to bottom and every loan I had I managed to pay every loan early could not have done this without them, also staff are fantastic, and can honestly say that I would never go to a mainstream bank, thanks Reviewed on: 2nd July 2021

Fantastic

Lovely staff always helpful, and always very understanding, Reviewed on: 2nd July 2021

Lovely people to deal with easy application

I have used credit union for about 5 years now and I wouldn't go anywhere else with my savings. Very nice people always willing to help you. Easy loan application process! Thanks guys! Reviewed on: 2nd July 2021

Best quality service

I've been with capital credit union since its birth, I've always had excellent service throughout these years and when I've had a query the staff have been on the case immediately and answered my questions... The staff have all been very friendly knowledgeable and efficient... 1st class service... Reviewed on: 2nd July 2021

excellent company

excellent company for all your money needs Reviewed on: 2nd July 2021

All stars

The union helped me a lot. They have got very accommodating staff. They give you a quick and straight forward reply. Very organised and very professional. 5 stars. Happy to be a member of it. Reviewed on: 2nd July 2021

Very good trying help u when needed

Very Helpful do try there very best sort problems out when needed Reviewed on: 2nd July 2021

Simply the best

I've been a member since the beginning and it has been an inspiration watching it grow and develop to become the fabulous institution that it is today. Thank you. Reviewed on: 2nd July 2021

Fabulous

I started using ccu last year my 1st loan went towards my car 2nd loan spent on kids holidays it helps us alot no hidden fees liw repayments and u can even play the lottery, in save up I love them Reviewed on: 2nd July 2021

Do you have a different Capital Credit Union product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Personal loan
from Creation 3.43 from 55 reviews
Personal Loan
from Cahoot 5.00 from 2 reviews
Short Term Credit
from Nextcredit 4.56 from 207 reviews

Want to see more from Capital Credit Union?

Mortgages
from Capital Credit Union 5.00 from 37 reviews
Savings
from Capital Credit Union 4.95 from 1008 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub