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Review of the Capital Credit Union, Loans:

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No real benefits for a loyalty advance

I took out a loyalty advance and basically I am paying you to access my own money. This is not a good idea at the rate you offered and not a help to low income families. Reviewed on: 14th April 2025

Reply from Capital Credit Union Thank you for your feedback – we really appreciate you taking the time to share your experience. We regularly review all of our products to ensure they’re meeting members’ needs and offering good value. The Loyalty Advance was designed to provide quick access to funds for members with existing savings, but we understand it may not suit everyone. We’re always open to hearing how we can improve, and your comments will be shared with our team as part of our ongoing product review process. Response date: 21st April 2025

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