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Capital One: Classic Credit Card reviews

3.98
Based on 278 reviews, last reviewed 19th Apr 2025
300% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
52%
See only 4 star reviews
24%
See only 3 star reviews
10%
See only 2 star reviews
4%
See only 1 star reviews
10%

Latest highest rating:

5

Low APR and useful for small purchases Capital One classic credit card is very helpful and useful for short purchases because of the low interest APR. This makes it easier for repayments an... Read more Reviewed on: 18th April 2025
Noaman A's avatar
Noaman A

Latest lowest rating:

1

I experienced months of failed withdrawal attempts. I experienced months of failed withdrawal attempts. Despite my repeated emails to customer service going unanswered, I was left in a state of worry up... Read more Reviewed on: 18th January 2025
Vera Alexander's avatar
Vera Alexander

About this product

Capital One Classic Credit Card reviews can help you to find out about the pros and cons of the Classic Credit Card credit card. What kind of features do Capital One customers like? Find out more about the Capital One Classic Credit Card by reading our trusted Smart Money People reviews. You can also write your own Capital One Classic Credit Card reviews to share your own experience with Smart Money People, the UK's leading financial services review site. Together, we can make financial services work better for everyone.

Capital One Classic Credit Card reviews (278)

Review of the Capital One, Classic Credit Card:

lack of care and duty

1
capital one is the most bad customer services and all due to their actions are discrimation they dont know the uk laws no longer exists Reviewed on: 3rd April 2023

A well known company

4
Not really had any interaction with them Reviewed on: 14th January 2024

Stay away for Capital one

1
Stay away from Capital one. I had balance transfer and I tried to setup my debit card on account so I can pay monthly but unfortunately before even my balance transfer complete I had paid hole amount including transfer fees accidentally on 25/12/23, I have called them straight away and informed them about this so they filled out form for refund my money back and said you will get it back in three days and I waited for three days and I didn’t receive my money back so I called them back and asked them for my money so they said the form was not filled properly and not submitted so the guy which I spoke he filled form again and said you will receive money next day and still not received so I called them 4 times by now and waiting for my own money. I have called them again today (30/12/23) and I have been told that I will receive money on 2nd or 3rd on January 2024.worst company ever Reviewed on: 30th December 2023

Best card ever

5
I had capital one card years app brilliant any problems they there to help I would recommend this to anyone great company Reviewed on: 27th November 2023

Good card

5
Good company ,Good card, got what I wanted Reviewed on: 1st September 2023

Easy to use app and website

5
Easy to use app and website. Don't send you too many emails. Reviewed on: 11th August 2023

Easy but costly

4
Fast approval; good app. Transparent. Just keep on top of it or the interest will add up! Reviewed on: 1st August 2023

Understanding and hassle free

5
Understanding when things go wrong, eager to help overcome problems. Reviewed on: 29th July 2023

worse company ever for credit cards

1
I used to have a Capital One credit card and there lied to me about the interest rates and also lowered the amount I can use on the card for no reason after just offering to up it. Honestly the worse customer service who likes to put the phone down on you. Never use this company had better experiences with tesco. Reviewed on: 3rd July 2023

Nice company to use

5
Easy to use app simple to communicate with the company Reviewed on: 22nd June 2023

Good service

3
Always contact about fraud and any unusual transactions Reviewed on: 19th June 2023

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