Smart Money People Logo

Capital One: Classic Credit Card reviews

3.94
Based on 273 reviews, last reviewed 18th Jan 2025
100% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
51%
See only 4 star reviews
25%
See only 3 star reviews
10%
See only 2 star reviews
4%
See only 1 star reviews
10%

Latest highest rating:

5

Respect for customer Treated with respect that’s important when you are old Reviewed on: 15th January 2025
Jenny D's avatar
Jenny D

Latest lowest rating:

1

I experienced months of failed withdrawal attempts. I experienced months of failed withdrawal attempts. Despite my repeated emails to customer service going unanswered, I was left in a state of worry up... Read more Reviewed on: 18th January 2025
Vera Alexander's avatar
Vera Alexander

About this product

Capital One Classic Credit Card reviews can help you to find out about the pros and cons of the Classic Credit Card credit card. What kind of features do Capital One customers like? Find out more about the Capital One Classic Credit Card by reading our trusted Smart Money People reviews. You can also write your own Capital One Classic Credit Card reviews to share your own experience with Smart Money People, the UK's leading financial services review site. Together, we can make financial services work better for everyone.

Capital One Classic Credit Card reviews (273)

Review of the Capital One, Classic Credit Card:

Just a standard credit card

3
Just a standard credit card, nothing special Reviewed on: 25th March 2023

Friendly staff, easy to use app

5
When I needed a credit card to help build my credit score, Capital One were easy to apply with and approved me quickly. Their customer service is great and the app is very clear and easy to use. Reviewed on: 1st June 2023

Everyone has a genuine chance to improve with Capital One

5
Capital One UK, in my view, is an exceptional credit provider as they give an extraordinary chance in the credit industry as they proactively monitor consumer behaviour in a way that allows them to positively support/influence good consumer spending habits. So it’s a win-win for them and also for the customer. The Capital One model treats consumers as members rather than ‘outsiders’. They are worthy of special praise as they don’t just act as a credit provider, they take the extra step to remotely influence consumer behaviour in a view to prevent defaults and improve credit rating in an earned manner over a period of assessment. I genuinely find Capital One to be an impressive model and strategically rewarding for those who understand & comply with their good spending T&Cs. Staff services and product information are also quite simple to use or access - and in summary, I believe the best providers ultimately focus on offering users or consumers simplicity and financial soundness mentorship. They are a credit to the UK and its financial markets even in a cost of living crisis era!! So my pick would be ..Capital One Reviewed on: 31st May 2023

Excellent service

5
No problems easy to contact. Good credit builder Reviewed on: 11th May 2023

Great

5
Capital One is really god had bad credit and the helped me get it back great job Reviewed on: 12th April 2023

Really good

5
Fine in evrtyway very helpful a nd kind Reviewed on: 11th April 2023

Bad

1
They never do what they promised Reviewed on: 11th April 2023

Reliable

5
Helpful app helpful people everyone knows what they are talking about Reviewed on: 11th April 2023

Zopa asked me to vote for them

1
But they are untrusting utter rubbish so I'll vote for anyone but them . Reviewed on: 11th April 2023

Helps build credit history/score

4
This product is basic and simple but useful to help improve credit score and build credit history. The app is a little confusing, but customer service are always very efficient and friendly Reviewed on: 10th April 2023

Good helpful card to have

4
Easy to use and good to have at hand Reviewed on: 6th April 2023

Do you have a different Capital One product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs

There's still more to see!

Capital One has a range of products available. Check the ratings of each product to find the right one for you. View all products