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Chase Bank: Current Account reviews

Name: Current Account
Rating: 4.95 (43896 reviews)

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4.95

Based on 43,896 reviews, last reviewed 5th Apr 2025

24560% increase in 5 star reviews

in the past 90 days

3200% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Whenever I have used their live chat service it has... Whenever I have used their live chat service it has been excellent, very quick responses and lots of detail. Not what you usually get these days with ... Read more Reviewed on: 4th April 2025

Latest lowest rating:

1

Difficulty making payments When I had to transfer money to pay bills they would stop the transactions saying they are fraudulent so had to keep calling them up to resolve. I un... Read more Reviewed on: 5th April 2025

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current Account reviews (43896)

Review of the Chase Bank, Current Account:

Streamline with amazing benefits!

The Chase banking app in easy to use and manage your accounts. On top of this, there are bonuses such as 1% cashback and round ups with 5% interest. There’s no need to wait around if you’re moving money about, it happens almost instantaneously and if there is a problem, there support team are always on hand to help. They’ve helped me on the odd occasion I’ve needed them and I am very grateful! Reviewed on: 30th March 2023

Difficulty making payments

When I had to transfer money to pay bills they would stop the transactions saying they are fraudulent so had to keep calling them up to resolve. I understand that they need to play a role in stopping fraud however my transactions were genuine and I was getting penalised for it. Most staff were helpful but some were not really and refused to assist. I ended up closing the account and going with someone better with no issues. Reviewed on: 5th April 2025

Whenever I have used their live chat service it has...

Whenever I have used their live chat service it has been excellent, very quick responses and lots of detail. Not what you usually get these days with all the bots trying to be humans! Reviewed on: 4th April 2025

Chase 2025

A very simple App to use with loads of great features. I have now earned £500 cashback since I opened my account. Customer service is instant and very responsive. Very impressive bank. Reviewed on: 4th April 2025

Simple to operate, easy and reliable.

Simple to operate, easy and reliable. Never had a problem Reviewed on: 3rd April 2025

Very easy to use and very good service

Very easy to use and very good service Reviewed on: 3rd April 2025

A great bank

I have been with Chase for a few years now and am very satisfied with the app, the benefits and their staff on live chat are human. Reviewed on: 3rd April 2025

Excellent Online Current Account

Excellent account; great opportunities for cash back; easy to move money between Chase accounts and transfer to other personal accounts we have and paying others. All made simple with the Chase app which is really easy to use and helpful in managing my money. Reviewed on: 2nd April 2025

So many great features

I love the 1% cash back feature as it allows you to make back little bits on every spend, and that feels very rewarding. Also the round up feature on everything you spend is an easy way to save that doesn’t feel noticeable on your current account, so you can spend and save without even noticing. Reviewed on: 2nd April 2025

Easy to use banking app, great rates and features s...

Easy to use banking app, great rates and features such as easy transfers and keeping an eye on your spending easily. The app loads easily and is usef friendly. Reviewed on: 2nd April 2025

A gold-standard mobile app...

A gold-standard mobile app that's easy to navigate with near instant notifications of incoming and outgoing payments. Reviewed on: 2nd April 2025

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