Smart Money People Logo

Chase Bank: Current Account reviews

4.95
Based on 43,585 reviews, last reviewed 3rd Mar 2025
25522% increase in 5 star reviews
in the past 90 days
2500% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

I had an issue with my cash back and at first I had... I had an issue with my cash back and at first I had not received a brilliant response with no help at all being offered. Since then I have been in con... Read more Reviewed on: 3rd March 2025
Dave Cummings's avatar
Dave Cummings

Latest lowest rating:

2

Improvement needed Their reward structure is not at the best it used to be. Many improvements needed. Reviewed on: 3rd March 2025
Tahir K's avatar
Tahir K

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current Account reviews (43585)

Review of the Chase Bank, Current Account:

Online Deposit and current accounts

5
Easy to use bank account and deposit choices too. Reasonable rates of interest and transferring between accounts is simple Reviewed on: 15th February 2024

I had an issue with my cash back and at first I had...

5
I had an issue with my cash back and at first I had not received a brilliant response with no help at all being offered. Since then I have been in contact with Chase and I am happy to report they have resolved the problem amicably. Very happy with how this has turned out as originally it was a very disappointing situation. Reviewed on: 3rd March 2025

Never had a issue with Chase and love their services.

5
Never had a issue with Chase and love their services. My favorite features are the cashback they offer, fees when spending abroad and there mobile application which has made many noticeable improvements. Reviewed on: 3rd March 2025

Very user friendly, good app, customer service respo...

5
Very user friendly, good app, customer service response fast Reviewed on: 3rd March 2025

I’ve had an excellent experience with chase.

5
I’ve had an excellent experience with chase Their customer service is always friendly and helpful, whether in-branch or over the phone. The online banking platform is user-friendly and makes managing my finances seamless. I appreciate their competitive interest rates and the variety of financial products they offer. Highly recommended for anyone looking for reliable and efficient banking services!” Reviewed on: 3rd March 2025

Easy, simple, no-frills bank with good app

5
Easy, simple, no-frills bank with good app Reviewed on: 3rd March 2025

Fantastic service across the board

5
Fantastic service across the board Reviewed on: 3rd March 2025

Really useful, easy to use.

5
Really useful, easy to use. Love the fact that you can use the card abroad on holiday. Questions are answered . Good communication about rates. Easy to access savings and current account. Highly recommend to anyone. Cash back feature is useful. Quick transfer of funds. Reviewed on: 3rd March 2025

Straightforward no-nonsense bank.

5
Straightforward no-nonsense bank. Great user interface and loving the savings accounts I can open to keep my money in order. Reviewed on: 3rd March 2025

Nice to know

5
Nice to know what you have spent before you spend it! The app is usually faster at letting you know money is being spent than the retailer. The customer service is also excellent with quick responses to questions are answered and explained well. Reviewed on: 3rd March 2025

So glad I joined Chase

5
I found the process from downloading the App to operating my current account very straightforward. I like that I'm earning cashback on everyday spending. I can also drip feed small amounts into savings by using the Round Up option. Reviewed on: 3rd March 2025

Do you have a different Chase Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

There's still more to see!

Chase Bank has a range of products available. Check the ratings of each product to find the right one for you. View all products