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Chase Bank: Current Account reviews

4.95
Based on 39,630 reviews, last reviewed 11th Feb 2025
12324% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
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97%
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3%
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Latest highest rating:

5

Always attentive, personal and fast at resolving any... Always attentive, personal and fast at resolving any issues. Reviewed on: 11th February 2025
Martin's avatar
Martin

Latest lowest rating:

1

Avoid if you want reasonable service Absolutely appalling customer service. Refused to explain why they needed certain info, even after formal complaint. Escalated to FOS who ruled in my ... Read more Reviewed on: 12th October 2024
Pennwald's avatar
Pennwald

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current Account reviews (39630)

Review of the Chase Bank, Current Account:

Best digital bank

5
1% cashback feature is very nice. Free money for your normal spending. Very good app interface and easy to use Reviewed on: 13th January 2025

Such a great bank!

5
Such a great bank! I have always had the best and quickest customer service with Chase, they are extremely helpful. Reviewed on: 10th February 2025

Great interest rates and offers

5
Great interest rates and offers to keep you aware of your interest rates and separate savings pots useful Reviewed on: 10th February 2025

everything works perfectly.

5
everything works perfectly. super smooth and accessible app Reviewed on: 10th February 2025

Simple easy to use app and quick support when needed...

5
Simple easy to use app and quick support when needed Reviewed on: 10th February 2025

Great App!

5
Great App! Regular improvements show they are listening to customers and act on feedback quickly. Has functions I never knew I needed but are super useful , like spending tracking for merchants. And best of all - it just all works, all the time ! Reviewed on: 10th February 2025

Outstanding

5
Very fast and efficient service. Reviewed on: 10th February 2025

Great communication and support, easy to speak to so...

5
Great communication and support, easy to speak to someone. Good benefits, very easy to use app Reviewed on: 10th February 2025

The app is way to navigate, everything is clear.

5
The app is way to navigate, everything is clear. The 1% cashback is also a good incentive to use this bank Reviewed on: 10th February 2025

Love Chase.

5
Love Chase. Have been a customer since it's launch in the UK. Was a customer back in the US. Reviewed on: 10th February 2025

Quick & easy banking

5
Very easy to set up & once set up extremely fast & efficient to transfer money from other Chase accounts or from others banks. Find the immediate notification of of any transactions very useful. I like the security that you have to put in your actual code after 10 transactions. Able to see all transactions on line very quickly. Reviewed on: 10th February 2025

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