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Chase Bank: Current Account reviews

4.95
Based on 43,898 reviews, last reviewed 6th Apr 2025
24564% increase in 5 star reviews
in the past 90 days
3300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Customer service I've had to use their customer service several times and they have been very good each time. Especially when a last minute ID check during buying a c... Read more Reviewed on: 6th April 2025
Jess's avatar
Jess

Latest lowest rating:

1

Chat function is useless and the app has flaws I am surprised by the amount of positive reviews with this bank as I have had the total opposite. I had a problem with my Chase app not showing locati... Read more Reviewed on: 6th April 2025
Steven's avatar
Steven

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.
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Chase Bank Current Account reviews (43898)

Review of the Chase Bank, Current Account:

Simple, easy and competitive

5
Easy application. Simple app. Competitive products. Reviewed on: 1st February 2023

Easy to use banking app, great rates and features s...

5
Easy to use banking app, great rates and features such as easy transfers and keeping an eye on your spending easily. The app loads easily and is usef friendly. Reviewed on: 2nd April 2025

A gold-standard mobile app...

5
A gold-standard mobile app that's easy to navigate with near instant notifications of incoming and outgoing payments. Reviewed on: 2nd April 2025

Best bank ever.

5
Best bank ever...very fast ...excellent team ...excellent card abroad... Reviewed on: 2nd April 2025

User friendly space.

5
It's very easy to view my account online and to transfer to others too. I love the format and user friendly space it provides making it simple to manage my money. Reviewed on: 2nd April 2025

Innovative and user-friendly, with a great support f...

5
Innovative and user-friendly, with a great support function Reviewed on: 2nd April 2025

Best bank I’ve used by far .

5
Best bank I’ve used by far . Excellent app , excellent savings and benefits far exceeding most others . I use this primarily for spending but also have 2 excellent savings accounts Reviewed on: 2nd April 2025

Excellent customer service

5
Since opening my account with Chase, I have earnt money through cash back and savings, plus they also spotted fraudulent use straight away and changed my cardetails there and then to stop the fraudsters. Reviewed on: 2nd April 2025

Perfect for my needs

5
My Chase current account has been perfect for my needs. Easy to use the app helping me to transfer money, pay bills and pay for goods and services abroad at the correct exchange rates. This last feature has been particularly useful and makes life so much easier when on holiday or travelling. Reviewed on: 2nd April 2025

Very good service.

5
Very good service. Great savings ideas. Easy to use Reviewed on: 2nd April 2025

Great customer service.

5
Great customer service. Raise a query and it is very speedily replied to. Reviewed on: 2nd April 2025

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