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Chase Bank: Current Account reviews

Name: Current Account
Rating: 4.95 (39199 reviews)

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4.95

Based on 39,199 reviews, last reviewed 6th Feb 2025

8826% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Best bank by far. Best bank by far. The app is so easy to use. The customer service is fantastic. The 1% cashback on purchases is an added bonus. Reviewed on: 6th February 2025

Latest lowest rating:

1

Avoid if you want reasonable service Absolutely appalling customer service. Refused to explain why they needed certain info, even after formal complaint. Escalated to FOS who ruled in my ... Read more Reviewed on: 12th October 2024

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current Account reviews (39199)

Review of the Chase Bank, Current Account:

Excellent app and great cashback

From the moment I started using Chase I was over the moon with it. Excellent app and great to get cashback on purchases Reviewed on: 15th February 2024

Excellent all round banking

So easy to access my money, move money around and to save a little without noticing - round up and cash back. Security is high and I'm able to see all transactions immediately. Reviewed on: 6th February 2025

Chase - outstanding

Easy. No hassle. The app is very to use and reliable. Security appears to be good as well Reviewed on: 6th February 2025

Always a fantastic experience with CHASE, their app...

Always a fantastic experience with CHASE, their app is brill, they are innovative and always really helpful if I contact them. They really are the best bank I've every used. Reviewed on: 6th February 2025

Love that I can...

Love that I can use my card abroad with no cost. Reviewed on: 6th February 2025

Current account feedback

Ease of app. Very favourable FX rates when transacting with debit card overseas. I particularly like the speed of receipt for transaction notifications, even overseas. Very competent customer services Reviewed on: 6th February 2025

Account is easy to access and user friendly in regar...

Account is easy to access and user friendly in regard to helping me keep on top of my spending. Cash back and round up features are especially good, offering additional incentives to continue to bank with Chase Reviewed on: 6th February 2025

Good service

Really flexible and easy to use Good special offers for customers Reviewed on: 6th February 2025

The best user experience with the UK banks so far

There are three main advantages, which crucial for me: 1. This is the only one bank in the UK with cashback. 1% for the first year for spendings up to £1500/month. 2. Chase App is very user friendly and works smoothly. 3. It is super easy and fast to open account even for foreigners. Reviewed on: 6th February 2025

Quick service and responsive customer service

Quick service and responsive customer service Reviewed on: 6th February 2025

Great banking app

Great banking app, very user friendly and easy to use and set up accounts. Customer service has always been excellent every time I’ve needed to use it. Very easy to budget and manage spending. Reviewed on: 6th February 2025

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