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Chase Bank: Current Account reviews

4.95
Based on 39,680 reviews, last reviewed 24th Feb 2025
11811% increase in 5 star reviews
in the past 90 days
700% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
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0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Easy to set up, easy to use, like the notification f... Easy to set up, easy to use, like the notification for pending payments, easy I set up and move into savings account Reviewed on: 24th February 2025
Rebecca's avatar
Rebecca

Latest lowest rating:

1

Impossible to contact support Didn’t receive cashback. Contacted support multiple times, keep passing me between agents. Back with HSBC after this, at least can talk to real person Reviewed on: 24th February 2025
Henry S's avatar
Henry S

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current Account reviews (39680)

Review of the Chase Bank, Current Account:

It's good overall, I like the online digital card Ch...

5
It's good overall, I like the online digital card Chase Bank offers. Reviewed on: 13th January 2025

Excellent current experience, easy to use.

5
Excellent current experience, easy to use. Reviewed on: 7th February 2025

I’ve been with them for quite a while now and chase...

5
I’ve been with them for quite a while now and chase have been outstanding whether it’s with my current account or my savings Reviewed on: 7th February 2025

Great customer service

5
Great customer service when ATM would not give me cash Reviewed on: 7th February 2025

Excellent app and outstanding customer service

5
Excellent app and outstanding customer service Reviewed on: 7th February 2025

Fraud action

5
Excellent service when they needed to act on a probable fraud Reviewed on: 7th February 2025

Great perks such as favourable rates and cash back o...

5
Great perks such as favourable rates and cash back on current account spending. App is very easy to use and quick to update. Really easy to use the card abroad Reviewed on: 7th February 2025

Best Bank

5
Easy to use, simple instructions, help immediately when required, good savings rates and savings pots I love Reviewed on: 7th February 2025

On line banking system fast and easy to use.

5
On line banking system fast and easy to use. Easy to navigate and very user friendly. Reviewed on: 7th February 2025

Online usage is so simple and any problems are quick...

5
Online usage is so simple and any problems are quickly sorted with a phone call to knowledgeable staff. Reviewed on: 7th February 2025

Wonderfull support within seconds once you access th...

5
Wonderfull support within seconds once you access the app on the mobile for online account . Reviewed on: 7th February 2025

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