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Chase Bank: Current Account reviews

4.95
Based on 39,618 reviews, last reviewed 10th Feb 2025
10958% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
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Latest highest rating:

5

everything works perfectly. everything works perfectly. super smooth and accessible app Reviewed on: 10th February 2025
Ticiana A's avatar
Ticiana A

Latest lowest rating:

1

Avoid if you want reasonable service Absolutely appalling customer service. Refused to explain why they needed certain info, even after formal complaint. Escalated to FOS who ruled in my ... Read more Reviewed on: 12th October 2024
Pennwald's avatar
Pennwald

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current Account reviews (39618)

Review of the Chase Bank, Current Account:

Excellent Customer Service and Great Value

5
I've called Chase customer service three times in the last year and each time my call has been answered promptly, The person who answered clearly knew their stuff and were all polite, efficient, and helpful. Reviewed on: 15th February 2024

Fantastic experience and excellent customer support...

5
Fantastic experience and excellent customer support from Chase Bank Reviewed on: 6th February 2025

Best Bank by Far

5
1% cash back is great, as well as the prompt customer service. 10/10 Reviewed on: 6th February 2025

Easy to use app.

5
Easy to use app. Quick action on fraudulent purchases from stolen details. Reviewed on: 6th February 2025

Love Chase!

5
Love Chase! The app is user friendly so easy with everything visible. Great customer support too! Reviewed on: 6th February 2025

Good good good good food good good good good good go...

5
Good good good good food good good good good good good goodGood good good good food good good good good good good goodGood good good good food good good good good good good goodGood good good good food good good good good good good goodGood good good good food good good good good good good goodGood good good good food good good good good good good good Reviewed on: 6th February 2025

Good value.

5
Good value. Nice to talk to someone when you need Reviewed on: 6th February 2025

First class service - always!

5
I opened a Chase account shortly after it was launched in the UK. The products and customer service have been absolutley superb and puts the old "traditional banks" to shame. Reviewed on: 6th February 2025

The bank that has everything

5
Chase app has been incredibly easy to navigate & use. They keep you up to date with products & offer good support. Reviewed on: 6th February 2025

Nice and easy banking, easily navigation in app.

5
Nice and easy banking, easily navigation in app. Reviewed on: 6th February 2025

The app is very easy to use, and you can separate yo...

5
The app is very easy to use, and you can separate your money at the touch of the phone and breaks down spending to show you patterns. Reviewed on: 6th February 2025

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