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Chase Bank: Current Account reviews

Name: Current Account
Rating: 4.95 (39680 reviews)

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4.95

Based on 39,680 reviews, last reviewed 24th Feb 2025

11811% increase in 5 star reviews

in the past 90 days

700% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Easy to set up, easy to use, like the notification f... Easy to set up, easy to use, like the notification for pending payments, easy I set up and move into savings account Reviewed on: 24th February 2025

Latest lowest rating:

1

Impossible to contact support Didn’t receive cashback. Contacted support multiple times, keep passing me between agents. Back with HSBC after this, at least can talk to real person Reviewed on: 24th February 2025

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current Account reviews (39680)

Review of the Chase Bank, Current Account:

Online chat can reach real CS promptly.

Online chat can reach real CS promptly. Nice and intuitive app design helps sorting everyday's banking needs. Reviewed on: 19th February 2024

A bank that makes it easy

Chase makes banking easy and accessible. A fantastic app which is easy to navigate, quick, clear and informative. I can earn “ rewards” for money spent from my current account which makes a nice little pot of cash that one can use for treats or an unexpected expense. I love the “roundup” feature, whereby you can choose to round up any sum you are using your debit card for to the nearest £1… and put that difference between for example £ 20.05 and £21.00 ie .95p in a savings pot. A painless and easy way of building a little reserve for treats or expenses. Reviewed on: 7th February 2025

Chase is the best!

Chase is so easy to use, you get interest on spending and the interest rates on savings were the best for a prolonged period. Reviewed on: 7th February 2025

Efficient and professional with great notifications...

Efficient and professional with great notifications of payments made Reviewed on: 7th February 2025

Really like the app easy to use.

Really like the app easy to use. Initial interest rates really good but other providers now have better, I wish they would match other providers so I do not have to switch. Also not all of my DD. were switched over from my previous provider. Overall been happy with account but now looking for better interest rate. Reviewed on: 7th February 2025

Love my Chase current account.

Love my Chase current account. Perfect for everyday and excellent when travelling. Reviewed on: 7th February 2025

Fantastic acct that services you all over the world!

Fantastic acct that services you all over the world! Reviewed on: 7th February 2025

The app is the best I’ve used and getting money abro...

The app is the best I’ve used and getting money abroad or buying in other currencies is so inexpensive and easy. Reviewed on: 7th February 2025

Chase has a great current account and the app is exc...

Chase has a great current account and the app is excellent Reviewed on: 7th February 2025

Best bank ever!

Easy to use and excellent interest rates on savings. Makes banking fun! Reviewed on: 7th February 2025

Excellent customer service

Excellent customer service and until recently very good savings rates Reviewed on: 7th February 2025

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