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Chase Bank: Current Account reviews

4.95
Based on 39,473 reviews, last reviewed 7th Feb 2025
10195% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
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Latest highest rating:

5

Truly the bank that gives Easy to operate and move money between account and other payers. Cashback and round up facilities are also a bonus as is being paid interest monthly Reviewed on: 7th February 2025
Richard Wallace's avatar
Richard Wallace

Latest lowest rating:

1

Avoid if you want reasonable service Absolutely appalling customer service. Refused to explain why they needed certain info, even after formal complaint. Escalated to FOS who ruled in my ... Read more Reviewed on: 12th October 2024
Pennwald's avatar
Pennwald

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current Account reviews (39473)

Review of the Chase Bank, Current Account:

fun fun fun fun fum fumnA good review is informative...

4
fun fun fun fun fum fumnA good review is informative, honest and detailed. Here are a few tips for writing a review: A good review is informative, honest and detailed. Here are a few tips for writing a review: Reviewed on: 15th February 2024

A Good Bank

5
Great customer service, competitive savings rates and rewards like 1% on spending and Rewards on top ups. An great app which is customer freindly Reviewed on: 6th February 2025

Very well-designed App

5
Very well-designed App that allows you to manage your everyday banking and your savings easily and securely Reviewed on: 6th February 2025

Excellent across the board, great customer service,...

5
Excellent across the board, great customer service, easy to use.Highly recommend. Reviewed on: 6th February 2025

So much less beaurocracy.

5
So much less beaurocracy. Actual customer service that isn’t hidden in the far distance. they value my time over their own. Reviewed on: 6th February 2025

Chase umbrella

5
Chase is very easy to use, their saving accounts have a good interest rate. I like the cashback on the current account and the round up is a good way of saving. Reviewed on: 6th February 2025

Excellent customer service.

5
Excellent customer service. Clear and very polite telephone conversations . Very helpful especially when buying my house required moving money. Reviewed on: 6th February 2025

Good, professional response to qyestions

5
Good, professional response to qyestions Reviewed on: 6th February 2025

Excellent experience.

5
Excellent experience. I also have.a Saving Account Reviewed on: 6th February 2025

Chase are excellent in every way.

5
Chase are excellent in every way. They answer calls very quickly & immediately have your account to hand. They give you a 1% cashback on your purchases. They require your approval for large purchases just in case your account has been hacked. They have a superb savings account attached to your current account with an excellent savings rate. They resolve any problems quickly and efficiently. They are exactly the way that banking should go. A superb bank all round Reviewed on: 6th February 2025

Customer care is amazing.

5
Customer care is amazing. The staff I have spoken to are so helpful, courteous and knowledgeable. Have had great experiences when I’ve had a query and request. Reviewed on: 6th February 2025