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Chase Bank: Current Account reviews

Name: Current Account
Rating: 4.95 (42761 reviews)

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4.95

Based on 42,761 reviews, last reviewed 1st Mar 2025

21171% increase in 5 star reviews

in the past 90 days

2000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

great experience been with them for 9 months great experience been with them for 9 months Reviewed on: 1st March 2025

Latest lowest rating:

1

Terrible client support Terrible. Their client support is appalling. Terrible AI chatbot, lack of staff, Kafkaesque fraud control mechanism. Reviewed on: 1st March 2025

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current Account reviews (42761)

Review of the Chase Bank, Current Account:

Excellent App.

Excellent App. Good 24 hrs contact service. Reviewed on: 15th February 2024

Customer resolutions resolved within minutes.

Whilst abroad in America, we had an issue created by the cruise ships purchasing systems. We had bought an item onboard & then when we went to buy something else it was refused. Contacting the staff at Chase, took seconds to resolve, speaking to a real person & who knew how to quickly resolve it. The cruise ship only needed to re-authorise the transactions & with that we could enjoy the rest of a much needed holiday. Reviewed on: 1st March 2025

Very good bank

Never had any problems when on holiday. Reviewed on: 1st March 2025

Interest Rate

Interest on current account and savings accounts are reasonable for a small user like myself Reviewed on: 1st March 2025

My only gripe would be hard to put in cash somewhere ?

My only gripe would be hard to put in cash somewhere ? Tried at post office and they said they can’t do it Reviewed on: 1st March 2025

Easy to transfer my current account

Easy to transfer my current account and transferred all my Direct debit's completely hassle free. Love the round ups. Nice little pot of money automaticly transferred in my savings account Reviewed on: 1st March 2025

The benefits of the account are great cashback round...

The benefits of the account are great cashback roundup and savings rates. When I go abroad the exchange rate is brilliant and no charges either. Overall a great bank to be a customer. Reviewed on: 1st March 2025

Chase is a bank you can work with, being able to tal...

Chase is a bank you can work with, being able to talk to someone and to know they have your money interests going forwards for you Reviewed on: 1st March 2025

Great account.

Great account. Easy to use app. Would fully recommend Reviewed on: 1st March 2025

Great online app and interest rates keeps getting b...

Great online app and interest rates keeps getting better Reviewed on: 1st March 2025

Highly recommend

Good interest rates and easy to use app. Never had any issues with payments going in or out of my account and get notifications as soon as a payment is made. Reviewed on: 1st March 2025

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