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Paul C

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Review of the Admiral, Car insurance:

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Admiral Comprehensive Car Insurance that's worthless

Whilst insured comprehensively through Admiral, a woman driving round a corner unchecked hit my car head on. You could hear damage to both my power steering & the gearbox as well as damaging my front bumper, bonnet & wing. The car was drivable the short distance home, but after being repaired it was painted plain black & not metallic, the power steering was only listened to not investigated as per the York garage it was taken to. They repainted the bumper, returned the car with a loose headlight, still a whining driving pump & a gearbox was noisy. Finally when it was returned, a few months after the gearbox failed & I was forced to sell the car at a loss. Admiral throughout never listened or believed me or my wife of the issues raised. No apology was offered & the car repairer couldn't have been less interested. It was more about how quickly they could turn the car around. Reviewed on: 4th September 2025

Review of the Chase Bank, Current account:

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Customer resolutions resolved within minutes.

Whilst abroad in America, we had an issue created by the cruise ships purchasing systems. We had bought an item onboard & then when we went to buy something else it was refused. Contacting the staff at Chase, took seconds to resolve, speaking to a real person & who knew how to quickly resolve it. The cruise ship only needed to re-authorise the transactions & with that we could enjoy the rest of a much needed holiday. Reviewed on: 1st March 2025

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