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Chase Bank: Current Account reviews

Name: Current Account
Rating: 4.95 (37478 reviews)

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4.95

Based on 37,478 reviews, last reviewed 23rd Jan 2025

26% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Great bank, service is always good Great bank, service is always good Reviewed on: 23rd January 2025

Latest lowest rating:

1

Avoid if you want reasonable service Absolutely appalling customer service. Refused to explain why they needed certain info, even after formal complaint. Escalated to FOS who ruled in my ... Read more Reviewed on: 12th October 2024

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current Account reviews (37478)

Review of the Chase Bank, Current Account:

Easy cashback on all my spending is a huge boon, so...

Easy cashback on all my spending is a huge boon, so easy to get compared to other similar offers. Reviewed on: 12th April 2024

great app and service.

great app and service...................................................................................................................................... Reviewed on: 17th April 2024

Account offers great interest rates and the app is e...

Account offers great interest rates and the app is easy to use Reviewed on: 17th April 2024

Great for trips abroad.

Great service, I used my card abroad to pay for trips etc. I got a better conversion rate than the bank was providing. Also no charge for using card either. Reviewed on: 17th April 2024

Easy to join plenty of information updated regularly

Easy to join plenty of information updated regularly Reviewed on: 17th April 2024

So far so very good.

So far so very good. I’ve had zero problems understanding or using Chase Bank. Reviewed on: 17th April 2024

The app does not show up-to-date balances on log in.

The app is terrible. Balance for current account is not up to date when first logging in the app. Sometimes it will not update for ages. This is an app issue and not my phone/signal/WiFi issue. Sometimes I will get a notification of monies into my account, but when I open the app it is not updated. Several times I have opened the appto see what funds I have, only to then have a payment declined as the balance was not up-to-date. This is not acceptable. Setting up a payment is easy and good. Sending payments is easy and good. This is why I will continue to use the app, but it really does need a lot of improvement. Aestheticly it could look better and have larger print for people with eyesight problems. Reviewed on: 17th April 2024

It is easy to access and it is useful

It is easy to access and it is useful Reviewed on: 17th April 2024

Very reliable.

Very reliable. Never had any issues with the app or getting support from a person when I had an issue with a transaction. Interest on paid on the current account is a bonus compared to my other bank and the automatic round-up to make saving easier is great for me too. Reviewed on: 17th April 2024

Seamless banking

easy account to open, the app is easy to use the transactions are notified immediately you have the full control of all. The card is super cool I would say to anyone open and account and see. Reviewed on: 17th April 2024

Fast easy to use and to open extra savings accounts.

Fast easy to use and to open extra savings accounts. Reviewed on: 17th April 2024

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