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Chase Bank: Current Account reviews

Name: Current Account
Rating: 4.95 (43896 reviews)

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4.95

Based on 43,896 reviews, last reviewed 5th Apr 2025

24560% increase in 5 star reviews

in the past 90 days

3200% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Whenever I have used their live chat service it has... Whenever I have used their live chat service it has been excellent, very quick responses and lots of detail. Not what you usually get these days with ... Read more Reviewed on: 4th April 2025

Latest lowest rating:

1

Difficulty making payments When I had to transfer money to pay bills they would stop the transactions saying they are fraudulent so had to keep calling them up to resolve. I un... Read more Reviewed on: 5th April 2025

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current Account reviews (43896)

Review of the Chase Bank, Current Account:

Big fan of Chase!

The Chase app is so easy to use and a great layout. The only few times I’ve had to talk to customer service, they’ve been friendly and very helpful. Great experience all round Reviewed on: 5th February 2025

for the most part my experience has been excellent b...

for the most part my experience has been excellent but very disappointed by the decision to change cashbank Reviewed on: 2nd April 2025

Top Dollar

Practical banking, app that makes banking so easy, a really professional bank. Reviewed on: 2nd April 2025

Excellent service and a very useful app experience.

Excellent service and a very useful app experience. The options within the app for pots, the cashback and roundup options are a great addition. The interest rates are competitive. Reviewed on: 2nd April 2025

It ends before it starts!

It ends before it starts... Due to card issues as well moving money internally between accounts I've been forced to transfer my money to a more British account while at a supermarket checkout. I've had to request the store managers hang time up to 2 hours and in and out of shopping queues waiting for the withdrawals Reviewed on: 2nd April 2025

Excellent value

I’ve been using Chase for well over a year. It’s very good, in conjunction with its savings accounts and the “rewards scheme” allowing flexibility in moving money from one to the other to earn interest. Reviewed on: 2nd April 2025

Chase represents straightforward banking.

Chase is very clear with their information regarding any changes affecting my account. The ability to enter my account and complete transactions is very straightforward. If I need to get in contact I can phone and the contact is immediate. Reviewed on: 2nd April 2025

Very easy banking and service provider.

Very easy banking and service provider. Reviewed on: 2nd April 2025

Chase the easy way

Easy to use, good rewards only downside is the recent reduction in rate Reviewed on: 2nd April 2025

I love the bank account!

I love the account for the round ups and rewards it's so easy to bank with them. My daughter opened an account on my recommendation and she had to contact customer services who were brilliant! Reviewed on: 2nd April 2025

Chase have a wonderful customer service support syst...

Chase have a wonderful customer service support system, which answers concerns and queries very quickly over the phone or via a web chat. Agents are real people, knowledgable and quick to action responses. They give me confidence to do some complex banking despite the fact there are no physical branches. Reviewed on: 2nd April 2025

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