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Chase Bank: Current Account reviews

4.95
Based on 43,585 reviews, last reviewed 3rd Mar 2025
25522% increase in 5 star reviews
in the past 90 days
2500% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
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0%
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0%
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0%

Latest highest rating:

5

I had an issue with my cash back and at first I had... I had an issue with my cash back and at first I had not received a brilliant response with no help at all being offered. Since then I have been in con... Read more Reviewed on: 3rd March 2025
Dave Cummings's avatar
Dave Cummings

Latest lowest rating:

2

Improvement needed Their reward structure is not at the best it used to be. Many improvements needed. Reviewed on: 3rd March 2025
Tahir K's avatar
Tahir K

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current Account reviews (43585)

Review of the Chase Bank, Current Account:

Online Deposit and current accounts

5
Easy to use bank account and deposit choices too. Reasonable rates of interest and transferring between accounts is simple Reviewed on: 15th February 2024

Friendly, helpful staff.

5
Friendly, helpful staff. Trustful service. Brilliant experience. No fussy situation. Reviewed on: 3rd March 2025

2 years in, really helpful team and informative.

5
2 years in, really helpful team and informative. Rewards great too. Reviewed on: 3rd March 2025

App is very easy to use, and great features

5
The app is very easy to use, and they have great features like letting you pick your PIN for your debit card when you open the account, rather than getting one through the post which you then have to change. The cashback on debit card spending is good as it has (almost) no restrictions. The savings rates are good too. Reviewed on: 3rd March 2025

Exceptional Banking Experience with Chase

5
Since switching to Chase Bank, my experience has been nothing short of outstanding. From the seamless account setup to the intuitive mobile banking app, every aspect of their service has exceeded expectations. One of the standout features is their customer service – responsive, knowledgeable, and genuinely helpful. Whether it’s a quick question or a more complex financial matter, Chase representatives have always provided clear, efficient, and friendly support. Their rewards program and cashback benefits add real value to everyday spending, making banking with them not only convenient but also rewarding. The security features are top-notch, offering peace of mind with advanced fraud protection and instant transaction alerts. Overall, Chase Bank has transformed the way I manage my finances. The reliability, innovation, and customer-first approach make it the best banking decision I’ve made. Highly recommended! Reviewed on: 3rd March 2025

Very Efficient and Easy to use

5
only used a few times, but always found chase bank easy to use and very efficient with good rates of interest Reviewed on: 3rd March 2025

Phone stolen

4
Phone stolen on holiday chase easy to get in touch with and great help Reviewed on: 3rd March 2025

great easy banking app

5
Easy to use good saving insentive, great banking app Reviewed on: 3rd March 2025

Excellent secure and safe online account.

5
Excellent secure and safe online account. Offer some things others don’t. Fantastic customer service. Reviewed on: 3rd March 2025

Great online bank.

5
Very impressed with. Chase bank. Easy to contact if any problems and a very usable App. Lots of rewards and saving opportunities. Reviewed on: 3rd March 2025

A great surprise Chase. Bank

5
Easy on line banking. Excellent support and customer service. Glad I left Barclays. Reviewed on: 3rd March 2025