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Chase Bank: Current Account reviews

4.95
Based on 43,901 reviews, last reviewed 9th Apr 2025
26717% increase in 5 star reviews
in the past 90 days
3400% increase in 1 star reviews
in the past 90 days
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3%
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0%
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0%
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Latest highest rating:

5

Very good experience using Chase bank. Very good experience using Chase bank. Does exactly what I need. Has interesting and informative news feeds. Absolutely no complaints with service Reviewed on: 8th April 2025
Shannon C's avatar
Shannon C

Latest lowest rating:

1

Payments are a pain They just keep blocking transactions saying they are fraudulent and it just gets very irritating. Reviewed on: 9th April 2025
Daniel's avatar
Daniel

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current Account reviews (43901)

Review of the Chase Bank, Current Account:

Can’t Rate Chase Highly Enough

5
Chase account is invaluable when on holiday abroad. No commission fees required and increased security! I use Cash back facility for all qualifying purchases too! Can’t rate Chase high enough!!! Reviewed on: 12th April 2024

Chase represents straightforward banking.

5
Chase is very clear with their information regarding any changes affecting my account. The ability to enter my account and complete transactions is very straightforward. If I need to get in contact I can phone and the contact is immediate. Reviewed on: 2nd April 2025

Very easy banking and service provider.

5
Very easy banking and service provider. Reviewed on: 2nd April 2025

Chase the easy way

5
Easy to use, good rewards only downside is the recent reduction in rate Reviewed on: 2nd April 2025

I love the bank account!

5
I love the account for the round ups and rewards it's so easy to bank with them. My daughter opened an account on my recommendation and she had to contact customer services who were brilliant! Reviewed on: 2nd April 2025

Chase have a wonderful customer service support syst...

5
Chase have a wonderful customer service support system, which answers concerns and queries very quickly over the phone or via a web chat. Agents are real people, knowledgable and quick to action responses. They give me confidence to do some complex banking despite the fact there are no physical branches. Reviewed on: 2nd April 2025

Best Bank

5
App is easy to navigate and customer service is second to none. Does what it says on the tin! Reviewed on: 2nd April 2025

Chase started well in the UK - but went downhill

2
Chase started well in the UK. They paid decent interest and gave cashback. However successive reductions in customer benefits make them a poor bet now. Reviewed on: 2nd April 2025

Great card for spending at home but especially abroa...

5
Great card for spending at home but especially abroad, giving perfect exchange rate on cash withdrawals and no additional fees Reviewed on: 2nd April 2025

Great app, full of useful features

5
Great app, full of useful features Reviewed on: 2nd April 2025

absolute simplicity

5
Chase makes managing your money seamless and absolutely stress free. I cannot recommend it highly enough. Reviewed on: 2nd April 2025

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