Write a review

Chase Bank: Current Account reviews

Name: Current Account
Rating: 4.95 (43905 reviews)

View other Chase Bank products

4.95

Based on 43,905 reviews, last reviewed 15th Apr 2025

26722% increase in 5 star reviews

in the past 90 days

3500% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Great app. Great app. Shame Cashback has been cut back. Reviewed on: 15th April 2025

Latest lowest rating:

1

Payments are a pain They just keep blocking transactions saying they are fraudulent and it just gets very irritating. Reviewed on: 9th April 2025

Read all reviews See your review

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current Account reviews (43905)

Review of the Chase Bank, Current Account:

I have never had any problems banking with Chase,the...

I have never had any problems banking with Chase,they offer everything that I require. Their app is easy to use. I can earn money back on my spending. I often make and receive transfers into my account,which I have never experienced any problems. Reviewed on: 15th April 2024

Top Dollar

Practical banking, app that makes banking so easy, a really professional bank. Reviewed on: 2nd April 2025

Excellent service and a very useful app experience.

Excellent service and a very useful app experience. The options within the app for pots, the cashback and roundup options are a great addition. The interest rates are competitive. Reviewed on: 2nd April 2025

It ends before it starts!

It ends before it starts... Due to card issues as well moving money internally between accounts I've been forced to transfer my money to a more British account while at a supermarket checkout. I've had to request the store managers hang time up to 2 hours and in and out of shopping queues waiting for the withdrawals Reviewed on: 2nd April 2025

Excellent value

I’ve been using Chase for well over a year. It’s very good, in conjunction with its savings accounts and the “rewards scheme” allowing flexibility in moving money from one to the other to earn interest. Reviewed on: 2nd April 2025

Chase represents straightforward banking.

Chase is very clear with their information regarding any changes affecting my account. The ability to enter my account and complete transactions is very straightforward. If I need to get in contact I can phone and the contact is immediate. Reviewed on: 2nd April 2025

Very easy banking and service provider.

Very easy banking and service provider. Reviewed on: 2nd April 2025

Chase the easy way

Easy to use, good rewards only downside is the recent reduction in rate Reviewed on: 2nd April 2025

I love the bank account!

I love the account for the round ups and rewards it's so easy to bank with them. My daughter opened an account on my recommendation and she had to contact customer services who were brilliant! Reviewed on: 2nd April 2025

Chase have a wonderful customer service support syst...

Chase have a wonderful customer service support system, which answers concerns and queries very quickly over the phone or via a web chat. Agents are real people, knowledgable and quick to action responses. They give me confidence to do some complex banking despite the fact there are no physical branches. Reviewed on: 2nd April 2025

Best Bank

App is easy to navigate and customer service is second to none. Does what it says on the tin! Reviewed on: 2nd April 2025

Do you have a different Chase Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Graduate Current Account
from RBS 3.74 from 11 reviews
Bank Account
from HSBC 3.66 from 1287 reviews
Student Current Account
from The Co-operative Bank 4.13 from 8 reviews

There's still more to see!

Chase Bank has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub