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Chase Bank: Current Account reviews

Name: Current Account
Rating: 4.95 (43856 reviews)

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4.95

Based on 43,856 reviews, last reviewed 1st Apr 2025

24420% increase in 5 star reviews

in the past 90 days

3000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Online banking App is brilliant compared to other banks I’ve used and easy to transfer from one to another Reviewed on: 1st April 2025

Latest lowest rating:

2

Not happy with reduction in cashback . Not happy with reduction in cashback . Chase was always a leader but sadly not any more Reviewed on: 21st March 2025

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current Account reviews (43856)

Review of the Chase Bank, Current Account:

Chase has invested in a brilliant App.

Chase has invested in a brilliant App. It's easy to use and view your balances and purchase information. Chase offer great customer service. I received an immediate response when I ever I experienced issues from an advisor whose first language was not a barrier to comprehension. Unbeatable spending rewards and very competitive savings rates. Zero charges when used abroad. Reviewed on: 28th February 2025

Easy, as promised.

Easy, as promised. Reliable. Will recommend Reviewed on: 17th March 2025

Really liked Chase but recently they have reduced al...

Really liked Chase but recently they have reduced all their offers and increased how much is needed to pay in. Also had some fraud on my account and after some incorrect information to start with, they then resolved issue promptly and I got a full refund which was good Reviewed on: 16th March 2025

I set up this account to use for a holiday in Americ...

I set up this account to use for a holiday in America it is so good I have continued to use it in the uk I have recommended to friends Reviewed on: 16th March 2025

So easy to set up and use - cashback has been great

So easy to set up and use - debit card arrived fast. App really fast and straightforward, quick and easy to move funds to and from savings. Cashback on current account use has been brilliant - but sadly this is changing soon to make it more limited. Well recommended. Reviewed on: 16th March 2025

Brilliant bank easy to deal with and great customer...

Brilliant bank easy to deal with and great customer service Reviewed on: 16th March 2025

Great customer service

It's great to be able access assistance by phone, usually answered within 3 ring without having to go through multiple button pressing. All my calls have been dealt with politely and promptly by the first person I have spoken to. Reviewed on: 15th March 2025

Can’t fault banking process.

Can’t fault banking process. The app is so easy to use. Reviewed on: 15th March 2025

Reduction in cashback and interest rate

Reduction in cashback and interest rate Reviewed on: 15th March 2025

Chase bank gives me more money rewards than any bank...

Chase bank gives me more money rewards than any bank I have been with and that’s out of 8 banks. Their customer service online is quick and actually resolves problems. Reviewed on: 14th March 2025

Customer Services is ON it

I was having an issue with their banking app and contacted customer service VIA text, and the issue was resolved in no time. Reviewed on: 14th March 2025

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